Ethernet Products
Intel® Ethernet products and technologies
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
3970 Discussions

Where do I go to register an X550-T1 10Gb PCIe Ethernet adapter?

PMokover
Beginner
313 Views

I recently purchased an Intel model X550-T1 10Gb PCIe Ethernet adapter. Where exactly do I go to register it?

0 Kudos
1 Solution
Mike_Intel
Moderator
224 Views

Hello PMoko,

 

Thank you for posting in Intel Ethernet Communities. 

 

We don't have a link to register the products because what we usually do during warranty claims is validating the markings on the card.

 

If you want to check if your card's part number or PBA# is a retail card and not an OEM, you may check your cards PBA# here:

 

https://www.intel.com/content/www/us/en/support/articles/000005612/network-and-i-o/ethernet-products...

 

If you also want to check your card's authenticity, you may also use this link:

 

https://www.intel.com/content/www/us/en/support/articles/000007074/network-and-i-o/ethernet-products...

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel Customer Support Technicians

View solution in original post

7 Replies
Mike_Intel
Moderator
225 Views

Hello PMoko,

 

Thank you for posting in Intel Ethernet Communities. 

 

We don't have a link to register the products because what we usually do during warranty claims is validating the markings on the card.

 

If you want to check if your card's part number or PBA# is a retail card and not an OEM, you may check your cards PBA# here:

 

https://www.intel.com/content/www/us/en/support/articles/000005612/network-and-i-o/ethernet-products...

 

If you also want to check your card's authenticity, you may also use this link:

 

https://www.intel.com/content/www/us/en/support/articles/000007074/network-and-i-o/ethernet-products...

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel Customer Support Technicians

PMokover
Beginner
224 Views

Michael,

Thanks for the reply.

I do not see anything on the card itself or the box label called PBA#. I do see the following on the box label:

Single Pack

Retail

Product Code: X550T1

Version: N92760

Date: 11/24/2018

UPC: 35858 30733

EAH: 032037 080675

S/N: 30 characters long (I can email it to you if that would help)

Batch#: MYAD8BO

Made in Malaysia30K

 

Does this look legit?

 

Peter

Mike_Intel
Moderator
224 Views

Hello PMoko,

 

Here is a link for Product Label Description for Intel® Ethernet Adapters:

 

https://www.intel.com.au/content/www/au/en/support/articles/000007060/network-and-i-o/ethernet-produ...

 

If your card does not have those markings along with the YottaMark* or BradyID* sticker. There is a big chance that your card is an OEM or manufactured by a different company.

 

Kindly contact your reseller to further clarify or to further check your card.

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel Customer Support Technicians

Mike_Intel
Moderator
224 Views

Hello PMoko,

 

Thank you for sending the photos.

 

I checked the PBA# of your board which is H92506 on this site and the PBA# is there:

https://www.intel.com/content/www/us/en/support/articles/000005612/network-and-i-o/ethernet-products...

 

I also checked the YottaMark of your card which is 0681 4910 5481 9441 1157 4634 on thier website and it comes up as a valid code.

 

http://verify.yottamark.com/Default.aspx

 

That means your card is Authentic Intel card.

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel Customer Support Technicians

PMokover
Beginner
224 Views
Mike_Intel
Moderator
224 Views

Hello PMoko,

 

I just want to check if you still if you have questions or clarifications, if you do please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel Customer Support Technicians

PMokover
Beginner
224 Views

Michael - Thanks for your help. I have everything I need for now.

 

Peter

Reply