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Windows 10 1709,1803,1809 Active EventsTrog - NDIS Source EventID 10400 Warning on the System tab. I would like to ask if this log could cause network disconnect symptoms. Also, please let me know how to prevent this log from appearing.

Event Log Details :

 

 

 

Resetting the network interface "Intel(R) Ethernet Connection (3) I219-LM" has started. The network connection is temporarily interrupted while the hardware is being reset. Reason: The network driver requested that it be reset. This network interface has been reset once since it was last initialized.​

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3 Replies
AlfredoS_Intel
Moderator
509 Views

Hi User15802010424057608622,

Thank you for posting in our Intel® Ethernet Communities page.

We need to get more context regarding your issue. Knowing the configuration of your system, would be a good start.

Please download and run our Intel® System Support Utility tool from this link, https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-. After running the tool, it will ask you to save the logs to a text file. Please attach the text file on your reply.

Looking forward to your response. Should we not get your response, we will check back with you after 3 business days.

 

Best Regards,

Alfred S

Intel Customer Support

 

 

AlfredoS_Intel
Moderator
509 Views

Hi User15802010424057608622,

We have not heard from you yet, and we are reaching out to check if you need more time.

Should we not get your response, we will check back with you again after 3 business days.

If there is still no response, we may be forced to close the thread.

 

 

Best Regards,

Alfred S

Intel Customer Support

AlfredoS_Intel
Moderator
509 Views

Hi User15802010424057608622,

We are following up on your thread that is still open where you are asking assistance for the disconnection issues that you are experiencing with your network adapter. We know that this is important for you to get your issue resolved, and it is also equally important for us to give you the right recommendations. Since we have not heard from you for several days, the case will automatically close.

You may want to post a new thread once you are ready to proceed with the issue.

Thank you for choosing Intel.

 

Best Regards,

Alfred S

Intel Customer Support

 

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