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idata
Community Manager
1,359 Views

X520-SR2 doesn't work on HP DL380 G6 server?

firstly I installed the X520-SR2 on a hypertown server, it is OK

(Intel(R) Xeon(R) CPU E5440 @ 2.83GHz)

but It failed to initialize when I move it to a HP DL380(Intel(R) Xeon(R) CPU E5540 @ 2.53GHz,

http://h10010.www1.hp.com/wwpc/us/en/sm/WF05a/15351-15351-3328412-241644-241475-3884082.html http://h10010.www1.hp.com/wwpc/us/en/sm/WF05a/15351-15351-3328412-241644-241475-3884082.html )

And it report these errors:

Oct 18 04:23:17 linaspl50 kernel: [ 2325.038363] Intel(R) 10 Gigabit PCI Express Network Driver - version 3.0.12-NAPI Oct 18 04:23:17 linaspl50 kernel: [ 2325.038371] Copyright (c) 1999-2010 Intel Corporation.

Oct 18 04:23:17 linaspl50 kernel: [ 2325.038413] ixgbe 0000:0a:00.0: PCI INT A -> GSI 31 (level, low) -> IRQ 31 Oct 18 04:23:17 linaspl50 kernel: [ 2325.038458] ixgbe 0000:0a:00.0: setting latency timer to 64 Oct 18 04:23:20 linaspl50 kernel: [ 2328.472454] ixgbe: 0000:0a:00.0: ixgbe_probe: failed to load because an unsupported SFP+ module type was detected.

Oct 18 04:23:20 linaspl50 kernel: [ 2328.472457] Reload the driver after installing a supported module.

Oct 18 04:23:20 linaspl50 kernel: [ 2328.472479] ixgbe 0000:0a:00.0: PCI INT A disabled Oct 18 04:23:20 linaspl50 kernel: [ 2328.472499] ixgbe 0000:0a:00.1: PCI INT B -> GSI 39 (level, low) -> IRQ 39 Oct 18 04:23:20 linaspl50 kernel: [ 2328.472529] ixgbe 0000:0a:00.1: setting latency timer to 64 Oct 18 04:23:24 linaspl50 kernel: [ 2331.895676] ixgbe: 0000:0a:00.1: ixgbe_probe: failed to load because an unsupported SFP+ module type was detected.

Oct 18 04:23:24 linaspl50 kernel: [ 2331.895678] Reload the driver after installing a supported module.

Oct 18 04:23:24 linaspl50 kernel: [ 2331.895692] ixgbe 0000:0a:00.1: PCI INT B disabled

I also tried to use YAST(SUSE Linux11+SP1,kernel 2.6.32) to configure the NIC,it said "bus error maybe due to firmware missing." something like that

when I reboot the machine, it shows EEPROM checksum is invalid followed by kernel panic.

Thanks a lot!

0 Kudos
3 Replies
idata
Community Manager
88 Views

anyone can take a look at this article?

https://bugzilla.redhat.com/show_bug.cgi?id=548198 https://bugzilla.redhat.com/show_bug.cgi?id=548198

I got a similar problem with X520-SR2 (SLES11+SP1)

the kernel got panic due to NMI occured.

Mark_H_Intel
Employee
88 Views

Have you found a resolution?

Is the server BIOS up to date?

Are you using the same SFP+ modules that you used in the server where the adapter works OK?

Have you tried the http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=14687 3.1.15 driver?

idata
Community Manager
88 Views

after changing PCI slot,the kernel panic disappear

now it looks run well

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