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X550-AT2 Counterfeit Chip?

R3289
Beginner
2,632 Views

Hi,

 

I'm pretty sure since my eyes fortunately work, but can an Intel engineer please verify whether this is a genuine X550-AT2 or a very obvious poorly attempted counterfeit?

 

An X550-AT2, apparentlyAn X550-AT2, apparently

 

Many thanks!

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Sreelakshmi1
Employee
2,586 Views

Hello R3289,


Greetings for the day!


Thank you for posting in Intel community forum.


Kindly share clear pictures of front and back sides of the Intel® Ethernet Controller X550-AT2 to assist further.


Regards,

Sreelakshmi B


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R3289
Beginner
2,566 Views

Hi,

Many thanks for your reply.

There's a photo of the front of the chip right there. You can even read "X550AT2" on it, if not very believably (aside the obvious visual differences to a genuine chip, where's the underfill?). As for the back, if you mean you want me to desolder the chip from the board and show you the back of that... I won't be doing that, I had to return it to the major UK retailer and Intel partner that sold me this counterfeit X550-T2, for a refund. Here's a photo of the back of the PCB instead.

The back of the counterfeit "X550-T2" showing connections to the alleged X550-AT2 on the opposite side.The back of the counterfeit "X550-T2" showing connections to the alleged X550-AT2 on the opposite side.

 

Or perhaps are you confusing the X550-AT2 with the X550-T2. The former is an Intel ethernet controller, i.e. a chip. The X550-AT2 is used by the X550-T2, an Intel network adapter, i.e. a card. (The X550-AT2 is also used in network devices made by other manufacturers.) I'm not asking whether the X550-T2 as a whole is counterfeit, since it very obviously is, I would just like an Intel engineer to confirm whether the claimed X550-AT2 chip (previously pictured) on the counterfeit X550-T2 card is also a counterfeit.

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Sreelakshmi1
Employee
2,546 Views

Hello R3289,


Greetings for the day!


Thank you for sharing the snapshot. As per the snapshot analysis, we would like to inform you that this is not an authorized Intel product as we cannot see YottaMark* and BradyID* stickers.


kindly refer the below article for reference.


https://www.intel.com/content/www/us/en/support/articles/000007074/ethernet-products/gigabit-ethernet-adapters-up-to-2-5gbe.html


Regards,

Sreelakshmi B



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R3289
Beginner
2,541 Views

I know the card as a whole is a counterfeit, as I myself already pointed out. As I carefully explained in my previous post, I am asking about the chip, or in your nomenclature, ethernet controller, the X550-AT2 specifically, which is also what was pictured in my initial post. I refer you to my previous post:

Or perhaps are you confusing the X550-AT2 with the X550-T2. The former is an Intel ethernet controller, i.e. a chip. The X550-AT2 is used by the X550-T2, an Intel network adapter, i.e. a card. (The X550-AT2 is also used in network devices made by other manufacturers.) I'm not asking whether the X550-T2 as a whole is counterfeit, since it very obviously is, I would just like an Intel engineer to confirm whether the claimed X550-AT2 chip (previously pictured) on the counterfeit X550-T2 card is also a counterfeit.

Please confirm whether the chip soldered to the counterfeit X550-T2 is a genuine Intel product or whether it is also a counterfeit. Please escalate the question to someone who can make the distinction between an X550-T2 (a card) and an X550-AT2 (a chip), which is what my query is about.

Thank you for you assistance.

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R3289
Beginner
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I received an automated email asking me whether I had obtained the answer I needed and instructing me to mark it as the accepted solution. I haven't and therefore cannot. Please refer to my previous response.

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Sreelakshmi1
Employee
2,484 Views

Hello R3289,


Greetings for the day!


Thank you for the update. Kindly share clear front and back pictures of both Intel® Ethernet Controller X550-AT2 and Intel® Ethernet Converged Network Adapter X550-T2 to assist further.


Regards,

Sreelakshmi B


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R3289
Beginner
2,479 Views

I already have provided clear front and "back" photos of the X550-AT2! Though to quote my first reply, to your first post:

As for the back [of the alleged X550-AT2], if you mean you want me to desolder the chip from the board and show you the back of that... I won't be doing that, I had to return it to the major UK retailer and Intel partner that sold me this counterfeit X550-T2, for a refund.

Here's a photo of the entire front of the counterfeit X550-T2 card (not X550-AT2 chip which to repeat myself again, is what I've been trying to ask about all along), though I do not know why you want it. I could very well be asking about whether a claimed X550-AT2 chip on another manufacturer's card was counterfeit.

With this in mind what is a photo of the whole card going to tell you? I could understand if you were asking for board scans, which unfortunately I do not have the equipment to provide, but not a photo. The chip and the area around the chip was already clearly pictured in my initial post, which seems as good as you are going to get with regards to determining whether the X550-AT2 chip is authentic (such as by checking the alphanumeric sequences printed on it to determine whether they point to a chip actually produced by yourselves, or whether the chip looks as it should; for the record, it looks clearly visibly different from known authentic X550-AT2 chips I've seen in the past).

Please enlighten me if I'm missing something obvious and making a fool of myself, because I would not wish to repeat the same in future.

Front of the counterfeit X550-T2, which is not the subject of my queryFront of the counterfeit X550-T2, which is not the subject of my query

 

I'm afraid I do not have a photo of the whole front of the card with the heatsink off as I did not think it would be necessary, so you'll have to piece it together with the first picture I posted specifically showing the probable counterfeit X550-AT2 and the area around it, which was what I am asking about.

Thank you for your continued assistance.

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Sreelakshmi1
Employee
2,417 Views

Hello R3289,


Greetings for the day!


Please allow us some time to review the details and we will get back with an update shortly.


Regards,

Sreelakshmi B


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Sreelakshmi1
Employee
2,334 Views

Hello R3289,

 

Greetings for the day!

 

 

We apologize for the delay in response caused.

 

 

To proceed further, kindly share the part number and PBA number of both Intel® Ethernet Controller X550-AT2 and Intel® Ethernet Converged Network Adapter X550-T2.

 

 

Regards,

Sreelakshmi B

 


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Sreelakshmi1
Employee
2,273 Views

Hello R3289,


Greetings for the day!

 

We are following up to find out if you were able to find the information we requested. Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply.


Regards,

Sreelakshmi B


 


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Sreelakshmi1
Employee
2,210 Views

Hello R3289,


Greetings for the day!


We would like to inform you that we are closing this request as no response has been received from our previous follow-ups.


Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

 

Regards,

Sreelakshmi B


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