X710 - eeprom check failed - Tx/Rx traffic disabled

[NNira1]

Hello, I am using following Ethernet controller on one of our systems, and once in a while I run into following error after bootup, resulting in the port not sending/receiving packets.

2016-12-13T01:06:55.499000+00:00 kernel: i40e 0000:20:00.3: eeprom check failed (-2), Tx/Rx traffic disabled

Following is the current version we use (which is quite old; we are in process of upgrading). But does anyone know if this is a known issue and may be fixed in an upgraded driver and/or NVM?

System# lspci -s 0000:20:00.3

20:00.3 Ethernet controller: Intel Corporation Ethernet Controller X710 for 10GBASE-T (rev 01)

System# ethtool -i eth1

driver: i40e

version: 1.3.47

firmware-version: 4.43 0x80001c3f 1.1018.0

bus-info: 0000:20:00.3

supports-statistics: yes

supports-test: yes

supports-eeprom-access: yes

supports-register-dump: yes

supports-priv-flags: yes

System#

Thank you very much!

[idata]

Hi JayN,

Thank you for posting your query in Wired Ethernet Communities.we have an updated firmware version 5 for X710 Network adapter. However, since your X710is integrated to your system. I'd suggest to contact system manufacturer for the availableupdate.regards,Vince

[idata]

Hi JayN,

I'd like to check if you still need assistance regarding X710.regards,Vince

[NNira1]

Hello Vince, We will be upgrading the firmware, and will let you know if further assistance is needed.

Thank you very much for your response.

[idata]

Thanks JayN for the update, please post your result once available.

regards,Vince