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NNira1
Beginner
1,806 Views

X710 - eeprom check failed - Tx/Rx traffic disabled

Hello, I am using following Ethernet controller on one of our systems, and once in a while I run into following error after bootup, resulting in the port not sending/receiving packets.

2016-12-13T01:06:55.499000+00:00 kernel: i40e 0000:20:00.3: eeprom check failed (-2), Tx/Rx traffic disabled

Following is the current version we use (which is quite old; we are in process of upgrading). But does anyone know if this is a known issue and may be fixed in an upgraded driver and/or NVM?

System# lspci -s 0000:20:00.3

20:00.3 Ethernet controller: Intel Corporation Ethernet Controller X710 for 10GBASE-T (rev 01)

System# ethtool -i eth1

driver: i40e

version: 1.3.47

firmware-version: 4.43 0x80001c3f 1.1018.0

bus-info: 0000:20:00.3

supports-statistics: yes

supports-test: yes

supports-eeprom-access: yes

supports-register-dump: yes

supports-priv-flags: yes

System#

Thank you very much!

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4 Replies
idata
Community Manager
358 Views

Hi JayN,

 

 

Thank you for posting your query in Wired Ethernet Communities.

 

 

we have an updated firmware version 5 for X710 Network adapter. However, since your X710

 

is integrated to your system. I'd suggest to contact system manufacturer for the available

 

update.

 

 

 

regards,

 

Vince
idata
Community Manager
358 Views

Hi JayN,

 

 

I'd like to check if you still need assistance regarding X710.

 

 

regards,

 

Vince
NNira1
Beginner
358 Views

Hello Vince, We will be upgrading the firmware, and will let you know if further assistance is needed.

Thank you very much for your response.

idata
Community Manager
358 Views

Thanks JayN for the update, please post your result once available.

 

 

regards,

 

Vince
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