XL710 with quad port 10Gb break cable not working in ESXi 6.5, system doesn't see 4 10Gb adapters

[TScho9]

I have a server with ESXi 6.5 installed and an Intel XL710 Adapter with the 1 meter breakout cable to give me four 10Gb connections. My ESXI server only sees the two 40Gb ports and not the 10Gb connections. How can I fix this? I need to use the 10Gb connections individually. Thanks.

[idata]

Hi Saldon,

Thanks for the inquiry. What is the exact model of your XL710 network adapter? Please share also the model or part number of the break out cable mentioned, you may refer to this website for reference: http://www.intel.com/content/www/us/en/support/network-and-i-o/ethernet-products/000006051.htmlThanks,wb

[TScho9]

Sorry it took so long. I didn't purchase this hardware and had to find out who did. The card is an XL710-QDA2.

The cable is from a company called 10Gtek, part number is CAB-QSFP/4SFP-P1M-30. It says right on it that it is for an Arista and it is connected to an Arista switch. The label also says QSFP+ to 4SFP+ Cable 1m.

Hopefully that sufficient info. Thanks for your assistance.

[idata]

Hi Saldon,

Thank you for the information. It is recommended to use the compatible cable which we have validated. please refer to website below: http://www.intel.com/content/www/us/en/support/network-and-i-o/ethernet-products/000006051.html We cannot guarantee compatibility of other model which has not been validated.Thanks,wb

[idata]

Hi Saldon,

Please feel free to update if further assistance needed.Thank you.Rgds,wb