Ethernet Products
Determine ramifications of Intel® Ethernet products and technologies
4933 Discussions

XXV710 fails to link up due to invalid FEC settings - siituation after ESXi Upgrade.

tmichaeli
Beginner
531 Views

Dear Intel,

I am from VMware and we are facing link-down issue with Ethernet Controller XXV710 for 25GbE SFP28  after the upgrade to VCF5.1/vSpheer8.0.2 for few customers.

 

Updating driver to 2.7.2.0 and firmware to 9.50 based on HCL did not helped. Utilising Windows to boot and change the FEC settings is not effective.

 

Your intnet plugin in to esxcli doe not work and do not allow me to disable FEC. This particular setup has Intel Server S2600WF, so there is no UI for the card while booting from BIOS.

Is there way to modify setting on UEFI Shell?

Is there way to disable FEC with some other utility from ESXi shell?

You provided utility for esxcli plugin does not work on 8.0.2 ESXi.
See details atachement bellow.

0 Kudos
4 Replies
tmichaeli
Beginner
472 Views

I have disabled LLDP client on the Card in the BIOS and link is UP again.

Strange, how LLDP agent on a nic is relevant to the link status.....

 

[root@vcf01-prg-esx01:~] esxcli network nic list
Name PCI Device Driver Admin Status Link Status Speed Duplex MAC Address MTU Description
------ ------------ ------ ------------ ----------- ----- ------ ----------------- ---- -----------
vmnic0 0000:3d:00.0 i40en Up Up 1000 Full a4:bf:01:83:ba:8f 1500 Intel(R) Ethernet Connection X722 for 10GBASE-T
vmnic1 0000:3d:00.1 i40en Up Up 1000 Full a4:bf:01:83:ba:90 1500 Intel(R) Ethernet Connection X722 for 10GBASE-T
vmnic2 0000:86:00.0 i40en Up Up 25000 Full 40:a6:b7:20:a2:10 9000 Intel(R) Ethernet Controller XXV710 for 25GbE SFP28
vmnic3 0000:86:00.1 i40en Up Up 25000 Full 40:a6:b7:20:a2:11 9000 Intel(R) Ethernet Controller XXV710 for 25GbE SFP28

 

Screenshot 2024-02-26 at 18.47.50.png

0 Kudos
Devi_Intel
Employee
450 Views

Hello tmichaeli,

Good day to you


Thank you for posting Ethernet Community. I'm here to follow up case as per subject. Appreciate you can check the article link below for more information.


https://www.intel.com/content/www/us/en/support/articles/000056637/ethernet-products/700-series-controllers-up-to-40gbe.html


For further concern please do let us know.

Thank you & Best Regards,

Devi_Intel





0 Kudos
Hayat
Employee
409 Views

Hello tmichaeli,

 

Regarding your thread, we are following up to find out if you were able to complete the actions, we previously recommended.

 

Please reply here to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!

 

Thank You.


Regards,

Hayat

Intel® Customer Support


0 Kudos
Irwan_Intel
Moderator
355 Views

Hello tmichaeli,


Kindly note that as we have not received any response from our previous follow-ups, we will be closing this request.

If you have any more questions in the future, please don't hesitate to post a new question, as this thread will no longer be monitored.


Regards,

Irwan_Intel


0 Kudos
Reply