como reparar el error ethernet (2) I219V

[wuscovi]

 

hola que tal alguna solución para este problema? se actualizo las ventanas. y me salio este error

Ethernet (2) I219V

Este dispositivo no puede iniciar. (Código 10)

La operación solicitada no se realizó correctamente.

tengo Windows 10 home 64

[Mike_Intel]

Hello wuscovi,

Thank you for posting in Intel Ethernet Communities. 

I am very sorry, I can only support you in English so kindly reply to us in English. We are just using our internal translator tool to understand your inquiry:

Regarding the error that you encounter, you may manually install the latest driver for your system. Here are the links that may help you.

Latest driver:

https://downloadcenter.intel.com/download/25016/Intel-Network-Adapter-Driver-for-Windows-10

Clean driver installation:

https://www.intel.com/content/www/us/en/support/articles/000058304/network-and-io/ethernet-products.html

Manually install the driver:

https://www.intel.com/content/www/us/en/support/articles/000022174/network-and-io.html

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support Technician

[wuscovi]

hello sorry but what I recommend does not work. Attached image

[Mike_Intel]

Hello wuscovi,

I am sorry, I cannot understand the information written in the screenshot that you provided.

Did you remove/uninstall the old driver first before installing the latest?

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support Technician

[wuscovi]

what I show in the image I send is that I keep getting that question. I did it like you told me and it didn't work. uninstalling the driver and installing again.

 

[niepf]

Difficult to solve it indeed.

[Mike_Intel]

Hello wuscovi,

Did you try to uninstall the old driver then manually installing the latest driver by following the steps below:

https://www.intel.com/content/www/us/en/support/articles/000022174/network-and-io.html

This step should fix the issue since it is being installed in the device manager.

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support Technician

[Mike_Intel]

Hello wuscovi,

How are you today? I just want to make a follow up if you tried to uninstall the old driver first before manually installing the latest driver to fix the issue?

https://www.intel.com/content/www/us/en/support/articles/000022174/network-and-io.html

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support Technician

[Mike_Intel]

Hello wuscovi,

I am just sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question. 

Thank you.

Best regards,

Michael L.

Intel® Customer Support Technician

[Mike_Intel]

Hello wuscovi,

Before closing this case, we also would like to add you are using an I219-V ethernet controller with code 10 error even after uninstalling and installing the driver. Please be informed that for this kind of scenario, you may also need to check if the controller is enabled in BIOS and then we also suggest that it is best to contact the board manufacturer because it may already be a hardware related and may require board replacement.

If you need further assistance, please post a new question. 

Thank you.

Best regards,

Michael L.

Intel® Customer Support Technician