Ethernet Products
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como reparar el error ethernet (2) I219V

wuscovi
Beginner
395 Views

Administrador de dispositivos 14_3_2021 14_52_57.png

hola que tal alguna solución para este problema? se actualizo las ventanas. y me salio este error

Ethernet (2) I219V

Este dispositivo no puede iniciar. (Código 10)

La operación solicitada no se realizó correctamente.

tengo Windows 10 home 64

0 Kudos
9 Replies
Mike_Intel
Moderator
324 Views

Hello wuscovi,


Thank you for posting in Intel Ethernet Communities. 


I am very sorry, I can only support you in English so kindly reply to us in English. We are just using our internal translator tool to understand your inquiry:


Regarding the error that you encounter, you may manually install the latest driver for your system. Here are the links that may help you.


Latest driver:


https://downloadcenter.intel.com/download/25016/Intel-Network-Adapter-Driver-for-Windows-10


Clean driver installation:


https://www.intel.com/content/www/us/en/support/articles/000058304/network-and-io/ethernet-products....


Manually install the driver:


https://www.intel.com/content/www/us/en/support/articles/000022174/network-and-io.html


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


wuscovi
Beginner
321 Views
hello sorry but what I recommend does not work. Attached image

 

Mike_Intel
Moderator
302 Views

Hello wuscovi,


I am sorry, I cannot understand the information written in the screenshot that you provided.

Did you remove/uninstall the old driver first before installing the latest?


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


wuscovi
Beginner
299 Views
what I show in the image I send is that I keep getting that question. I did it like you told me and it didn't work. uninstalling the driver and installing again.

Administrador de dispositivos 17_3_2021 00_20_09.png

 

niepf
Beginner
296 Views

Difficult to solve it indeed.

Mike_Intel
Moderator
292 Views

Hello wuscovi,


Did you try to uninstall the old driver then manually installing the latest driver by following the steps below:


https://www.intel.com/content/www/us/en/support/articles/000022174/network-and-io.html


This step should fix the issue since it is being installed in the device manager.


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


Mike_Intel
Moderator
259 Views

Hello wuscovi,


How are you today? I just want to make a follow up if you tried to uninstall the old driver first before manually installing the latest driver to fix the issue?


https://www.intel.com/content/www/us/en/support/articles/000022174/network-and-io.html



If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


Mike_Intel
Moderator
251 Views

Hello wuscovi,


I am just sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 


If you need further assistance, please post a new question. 


Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


Mike_Intel
Moderator
233 Views

Hello wuscovi,


Before closing this case, we also would like to add you are using an I219-V ethernet controller with code 10 error even after uninstalling and installing the driver. Please be informed that for this kind of scenario, you may also need to check if the controller is enabled in BIOS and then we also suggest that it is best to contact the board manufacturer because it may already be a hardware related and may require board replacement.


If you need further assistance, please post a new question. 


Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


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