eathernet not getting internet

[xcs]

i us e2200 eathernet controller but a few days ago my internet went out but it never came back on and ive tried so much but nothing worked i contacted my internet company and everything but they couldnt even helped

[n_scott_pearson]

Are you saying '2200' as in 'Centrino Wireless-N 2200' wireless adapter? You are not connecting to router using Ethernet cable?

...S

[B_Y]

Hi @xcs,

Thank you for posting in Intel Ethernet Communities.

Kindly provide the following information for us to check on your query.

1) Do you have problem with a network connection using WiFi or a network wired.

2) What is the model of your computer/system?

3) What is the operating system (OS) in your system?

4) Has anything changed with your hardware or software since this problem began?

5) How many systems are affected by this issue?

6) System Support Utility(SSU) log of your system. This will allow us to check your Adapter details and configuration. This would also help us identify if you are using an OEM or retail version of Intel Ethernet Adapter. Kindly refer to the steps below.

a- Go to https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600 and download the software.

b- Open SSU.exe

c- Mark the box "Everything" and then click "Scan".

d- When finished scanning, click "Next".

e- Click on "Save" and attach the file to a post.

Looking forward to hearing from you.

Best regards,

BY_Intel

Intel Customer Support

[B_Y]

Hi @xcs,

I hope this message finds you well. I am just sending a follow up if you have any questions from the previous post. If so, please let us know. Thank you.

Best regards,

BY_Intel

Intel Customer Support

[B_Y]

Hi @xcs,

Due to this E2200 Ethernet controller being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) helpful to address your request.

You may consider to check from Microsoft Update Catalog (https://catalog.update.microsoft.com/Search.aspx?q=killer%20e2200) if the available driver able to resolve the issue.

Or you can reach out Original Equipment Manufacturer (OEM) system's technical support for assistance.

Please be informed that we will now close this request since we haven't received any response from our previous follow ups. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.

Thank you for understanding.

Best regards,

BY_Intel

Intel Customer Support