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i226-LM and i-226V NIC NVM cannot be updated on DFI motherboard ADS630-R680E.

JCS-Technical
Beginner
1,663 Views

Hi, there.

I was told to contact Intel rather than motherboard support.
I was told by Intel support to write to Intel Embedded Community to inquire.

This DFI motherboard is used.
DFI motherboard ADS630-R680E
https://us.dfi.com/product/index/1578
with Windows 10 IoT Enterprise LTSC 21H2 64Bit

Onboard i226-LM and i-226V NIC
NVM cannot be updated on DFI motherboard ADS630-R680E.


I use the following files,

Intel Network Connections Tools 29.5 PV LAN Software Tools
https://www.intel.com/content/www/us/en/secure/content-details/348742/intel-network-connections-tools-29-5-pv-lan-software-tools.html
in
EEUPDATEW64e.exe
Downloaded files

Intel Ethernet Controller I226 NVM
https://www.intel.com/content/www/us/en/secure/content-details/686540/intel-ethernet-controller-i226-nvm.html
in
FXVL_125B_LM_1MB_2.32.bin
FXVL_125B_LM_2MB_2.32.bin
FXVL_125C_V_1MB_2.32.bin
FXVL_125C_V_2MB_2.32.bin
Downloaded files


I ran it at the command prompt with administrator privileges, but could not update it with an error.

C:\NIC>EEUPDATEW64e.exe /nic=1 /d FXVL_125B_LM_2MB_2.32.bin

Using: Intel (R) PRO Network Connections SDK v2.42.24
EEUPDATE v5.42.24.02
Copyright (C) 1995 - 2024 Intel Corporation
Intel (R) Confidential and not for general distribution.


NIC Bus Dev Fun Vendor-Device Branding string
=== === === === ============= =================================================
1 1 00 00 8086-125B Intel(R) Ethernet Controller I226-LM
2 2 00 00 8086-125C Intel(R) Ethernet Controller I226-V

WRITING SHARED FLASH. PLEASE DO NOT INTERRUPT THIS PROCESS.
1: Shared Flash image update FAILED! Host interface command failure


C:\NIC>EEUPDATEW64e.exe /nic=2 /d FXVL_125C_V_2MB_2.32.bin

Using: Intel (R) PRO Network Connections SDK v2.42.24
EEUPDATE v5.42.24.02
Copyright (C) 1995 - 2024 Intel Corporation
Intel (R) Confidential and not for general distribution.


NIC Bus Dev Fun Vendor-Device Branding string
=== === === === ============= =================================================
1 1 00 00 8086-125B Intel(R) Ethernet Controller I226-LM
2 2 00 00 8086-125C Intel(R) Ethernet Controller I226-V

WRITING SHARED FLASH. PLEASE DO NOT INTERRUPT THIS PROCESS.
2: Shared Flash image update FAILED! Host interface command failure


C:\NIC>


I also ran the 1MB version of the file, but could not update it with an error.

C:\NIC>EEUPDATEW64e.exe /nic=1 /d FXVL_125B_LM_1MB_2.32.bin

Using: Intel (R) PRO Network Connections SDK v2.42.24
EEUPDATE v5.42.24.02
Copyright (C) 1995 - 2024 Intel Corporation
Intel (R) Confidential and not for general distribution.


NIC Bus Dev Fun Vendor-Device Branding string
=== === === === ============= =================================================
1 1 00 00 8086-125B Intel(R) Ethernet Controller I226-LM
2 2 00 00 8086-125C Intel(R) Ethernet Controller I226-V

WRITING SHARED FLASH. PLEASE DO NOT INTERRUPT THIS PROCESS.
1: Shared Flash image update FAILED! Flash index is bad or out of range


C:\NIC>EEUPDATEW64e.exe /nic=2 /d FXVL_125C_V_1MB_2.32.bin

Using: Intel (R) PRO Network Connections SDK v2.42.24
EEUPDATE v5.42.24.02
Copyright (C) 1995 - 2024 Intel Corporation
Intel (R) Confidential and not for general distribution.


NIC Bus Dev Fun Vendor-Device Branding string
=== === === === ============= =================================================
1 1 00 00 8086-125B Intel(R) Ethernet Controller I226-LM
2 2 00 00 8086-125C Intel(R) Ethernet Controller I226-V

WRITING SHARED FLASH. PLEASE DO NOT INTERRUPT THIS PROCESS.
1: Shared Flash image update FAILED! Flash index is bad or out of range


C:\NIC>


This is the result of executing the adapterinfo command.

C:\NIC>EEUPDATEW64e.exe /nic=1 /adapterinfo

Using: Intel (R) PRO Network Connections SDK v2.42.24
EEUPDATE v5.42.24.02
Copyright (C) 1995 - 2024 Intel Corporation
Intel (R) Confidential and not for general distribution.


NIC Bus Dev Fun Vendor-Device Branding string
=== === === === ============= =================================================
1 1 00 00 8086-125B Intel(R) Ethernet Controller I226-LM
2 2 00 00 8086-125C Intel(R) Ethernet Controller I226-V

1:
EtrackID: 80000302
Firmware Version: REV:1.61
MAC Address: A4-1C-B4-14-88-FA
NVM Version: 2.17
Serial Number: a41cb4ffff1488fa


C:\NIC>EEUPDATEW64e.exe /nic=2 /adapterinfo

Using: Intel (R) PRO Network Connections SDK v2.42.24
EEUPDATE v5.42.24.02
Copyright (C) 1995 - 2024 Intel Corporation
Intel (R) Confidential and not for general distribution.


NIC Bus Dev Fun Vendor-Device Branding string
=== === === === ============= =================================================
1 1 00 00 8086-125B Intel(R) Ethernet Controller I226-LM
2 2 00 00 8086-125C Intel(R) Ethernet Controller I226-V

2:
EtrackID: 80000303
Firmware Version: REV:1.61
MAC Address: A4-1C-B4-14-88-F9
NVM Version: 2.17
Serial Number: a41cb4ffff1488f9


C:\NIC>


I dumped a test and the .BIN file size was 2MB. The .EEP file was 11KB.

C:\NIC>EEUPDATEW64e.exe /nic=1 /dump

Using: Intel (R) PRO Network Connections SDK v2.42.24
EEUPDATE v5.42.24.02
Copyright (C) 1995 - 2024 Intel Corporation
Intel (R) Confidential and not for general distribution.


NIC Bus Dev Fun Vendor-Device Branding string
=== === === === ============= =================================================
1 1 00 00 8086-125B Intel(R) Ethernet Controller I226-LM
2 2 00 00 8086-125C Intel(R) Ethernet Controller I226-V

1: Writing EEPROM image to file 'A41CB41488FA.eep'...Done.
1: Writing all FLASH contents to file 'A41CB41488FA.bin'... Done.

C:\NIC>EEUPDATEW64e.exe /nic=2 /dump

Using: Intel (R) PRO Network Connections SDK v2.42.24
EEUPDATE v5.42.24.02
Copyright (C) 1995 - 2024 Intel Corporation
Intel (R) Confidential and not for general distribution.


NIC Bus Dev Fun Vendor-Device Branding string
=== === === === ============= =================================================
1 1 00 00 8086-125B Intel(R) Ethernet Controller I226-LM
2 2 00 00 8086-125C Intel(R) Ethernet Controller I226-V

2: Writing EEPROM image to file 'A41CB41488F9.eep'...Done.
2: Writing all FLASH contents to file 'A41CB41488F9.bin'... Done.

C:\NIC>


Any advice on how to resolve this issue would be appreciated.

Best Regards,

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Akshaya1
Employee
1,631 Views

Hi JCS-Technical,


Thank you for contacting Intel!


Since the NICs mentioned (i226-LM and i-226V) is onboard with the (ADS630-R680E), we suggest you reach out to the OEM (Original Equipment Manufacturer) for the reported issue as they will be best equipped with offering firmware updates or support solutions that are customized for the motherboard and its integrated NIC, since using software and firmware versions that have not been validated to work together will affect performance, feature availability, and system availability.


As this issue falls outside of our support scope, we will proceed to close the case. If you need assistance with any other issue, feel free to reach out.


Regards,

Akshaya 

Intel Customer Support Technician



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