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TTris2
Beginner
891 Views

i350-T2 Disappears After Reboot

I've been running a new machine with an i350-T2 NIC in it for several months without a hitch until today, when I booted the machine (prior shutdown had been clean) and noticed that there was no network connection. I checked in Windows Network Connections, and both i350 interfaces were absent. I then looked in Device Manager, and the NIC was not listed there either. I immediately rebooted into a Windows PE 3.1 environment (from a flash drive), and it showed the i350 working perfectly. Then I rebooted again back to my normal install of Windows, and the i350 was back to working like nothing had ever happened. There were no errors in Event Viewer.

What am I to make of this? Is this a once-off freak event that can be safely ignored?

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2 Replies
TTris2
Beginner
40 Views

It just happened a second time, exactly the same: Boot windows, NIC gone. Reboot Windows NIC back.

VincentT_T_Intel
Employee
40 Views

Hi Sauntache, have you tried re-installing the driver of i350-T2? There's 19.5 driver version release last week. you may want to try it out.

Link:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=i350-T2 https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=i350-T2

hope this help.