ice 1.12.7 does not work on Debian 12

[jiez]

I'm using an E810 NIC on Debian 12. The ice driver from Debian 12 6.1.0 kernel does not support E810 NIC. It report errors:

[ 1.068027] ice: Intel(R) Ethernet Connection E800 Series Linux Driver
[ 1.068030] ice: Copyright (c) 2018, Intel Corporation.
[ 1.068123] ice 0000:01:00.0: BAR0 I/O map error -22
[ 1.068224] ice: probe of 0000:01:00.0 failed with error -22
[ 1.068296] ice 0000:01:00.1: BAR0 I/O map error -22
[ 1.068395] ice: probe of 0000:01:00.1 failed with error -22

I downloaded ice source code 1.12.7 from e1000.sf.net and built and installed it. Then I removed the old ice module and probe the new ice module, but it crashed.

How can I get a working ice driver for E810 for Debian 12?

Thank you

[Faez_Intel]

Hi Jiez,

Good day and thank you for reaching out to Intel Community Support.

Please kindly refer to the below link for the supported OS

https://www.intel.com/content/www/us/en/support/articles/000025890/ethernet-products.html

As per the article, Debian 12 is currently not supported for the E810 NIC. You may try to use Debian 11 instead as it is an supported OS for the E810 NIC.

Let us know if you have any other questions.

Thanks,

Faez_Intel

[jiez]

ice source code 1.12.7 from e1000.sf.net does not work on Debian 11, either.

[Faez_Intel]

Hi jiez,

Good day.

Could you help to gather the SSU logs for us to analyze further on the issue? Refer to the link below on how to gather the logs:

https://www.intel.com/content/www/us/en/support/articles/000008563/ethernet-products.html

Also, may I know if you have tried other version of the ice drivers and verify if it works?

Thanks,

Faez_Intel

[Faez_Intel]

Hi Jiez,

Good day. This is a follow up on this thread. Please kindly provide the details from the previous inquiry 

Do let us know if you have any other questions.

Thanks,

Faez_intel

[jiez]

I don't have Debian 12 installed now. I'm using CentOS 7 on which ice 1.12.7 works fine.

[Faez_Intel]

Hi Jiez,

Good day.

Understood that you are running on a different OS now for the NIC to run. As suggested earlier, you may refer the compatibility of the OS for the NIC based on the link as below:

Supported Operating Systems for Retail Intel® Ethernet Adapters

https://www.intel.com/content/www/us/en/support/articles/000025890/ethernet-products.html

Thanks,

Faez_Intel

[Faez_Intel]

Hi Jiez,

Good day. This is a follow up on this thread. Please kindly let us know if you need any further assistance for this thread.

Do let us know if you have any other questions.

Thanks,

Faez_intel

[Faez_Intel]

Hi Jiez,

I hope you're having a wonderful day. Since we haven't heard from you for quite some time, we will proceed with the closure of the thread.

If you want to continue support, please reply to this community thread so that we can continue to support you. 

Thanks,

Faez_Intel