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intel firmware version vs hpe firmware version

jhjh
Beginner
515 Views

Hi.

I have a NIC environment like this on HPE's DL360 Gen9 server:

1)

"Ethernet controller" "Intel Corporation" "82599ES 10-Gigabit SFI/SFP+ Network Connection" -r01 "Hewlett-Packard Company" "Ethernet 10Gb 2-port 560SFP+ Adapter"

$ ethtool -i ens3f1
driver: ixgbe
version: 5.1.0-k-rh7.7
firmware-version: 0x80000835, 1.2688.0

-------------------------------------------

2)

"Ethernet controller" "Intel Corporation" "Ethernet Controller X710 for 10GbE SFP+" -r01 "Hewlett Packard Enterprise" "Ethernet 10GbE 4P 563SFP+ Adapter"

$ ethtool -i ens1f0
driver: i40e
version: 2.8.20-k
firmware-version: 8.20 0x80009b97 1.2879.0

-------------------------------------------

However, I am confused because several types of firmware versions are displayed.
The 82599ES has two firmware versions,
The X710 has three firmware versions.

I tried updating the version,

1) It was possible to update the firmware rpm of hpe,

2) was updated to version 8.20 with nvmupdate64e tool from intel,
Also, I was able to update version 1.2879.0 of 0x80009b97 with rpm of hpe.

So I got more confused.
What does that version mean?

 

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3 Replies
Crisselle_Intel
Moderator
495 Views

Hello jhjh,


Thank you for posting in Intel Ethernet Communities. 


Please provide the following information that would help in checking your request.

1.) Can you confirm how many adapters are involved on this query? 

2.) Where was the NVM update package downloaded from? Kindly share the link with us. 

3.) Please share front and back photos of the adapter focusing on the markings (white sticker). We will send an email for you to send this privately. Please be reminded not to share the photos on this thread to avoid exposing confidential information.

4.) Will you be able to share screenshot of of the firmware versions when you mentioned 'I am confused because several types of firmware versions are displayed.

The 82599ES has two firmware versions,

The X710 has three firmware versions.'


Awaiting to hear from you.


Should there be no response, I’ll make sure to reach out after 3 business days. 


Best regards,

Crisselle C.

Intel® Customer Support


Crisselle_Intel
Moderator
419 Views

Hello jhjh,


Good day!


This is just a follow up to check if you are able to read our previous message. If yes, kindly provide the requested information for us to proceed checking your query.


Looking forward to hear from you. 


We will follow up after 3 business days in case we don't receive a reply.


Best regards,

Crisselle C.

Intel® Customer Support


Crisselle_Intel
Moderator
412 Views

Hello jhjh,


How are you doing?


Please be informed that we will now close this request since we haven't received any response from our previous follow ups. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored. 


Best regards,

Crisselle C.

Intel® Customer Support


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