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my network adapter has stopped working suddenly , Intel(R) Ethernet Connection (6) I219-V

zau
Beginner
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my ethernet network adapter has stopped working suddenly , Intel(R) Ethernet Connection (6) I219-V , my motherboard is asus b360-f gaming , using windows 11pro for now , error code :

This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

 

i tried literally like every methed i could like : disabling , uninstalling , updating , reseting my windows , flashing bios , and a lot , but nothing helps 

anyone have a selution please ?

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Srri
Employee
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Hello Zau,


We would suggest you tried contacting the ASUS support to confirm if the card is fully validated/compatible on their motherboard? When it comes to BIOS issue or BIOS combination/nic card configuration on certain component, the manufacturer of the board would be the best source of support.


If you have any further questions or queries, please kindly let us know.


Thank You & Regards,

Srri

Intel Customer Support



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Srri
Employee
844 Views

Hi Zau,


We will proceed to close the case. 


You may receive an invitation to take a survey in a few days. We value your feedback and look forward to hearing about your support experience.


Best regards,

Srri

Intel® Customer Support


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