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nvmupdate64e on Linux_x64 returns "Error: Config file GFID doesn't match NVM image version"

ms-fits
Beginner
429 Views

On Ubuntu 20.10 after increase the log-level with:

export NUL_DEBUGLOG=1

export QV_DEBUG_LOG=0xFFFFFFFF

I try the update with:

./nvmupdate64e -a /home/ubuntu/E810/Linux_x64/ -u -l -o update.xml -b -c nvmupdate.cfg

 

I get the output: (tail -16 nvmupdate_22244.log)

00000001:02895: NVMUL: Config file GFID doesn't match NVM image version [config: Current: 0x01571598, Original: 0x01571598]
[image: Current: 0x00000000, Original: 0x00000000].
00000001:02895: NVMUL: nul_device.c:_NulValidateNvmConfigDevice:7853: _NulCompareGfid error [0x2]
00000001:02895: NVMUL: nul_device.c:_NulValidateConfigDevice:7351: _NulValidateNvmConfigDevice error [0x2]
00000001:02895: NVMUL: nul_device.c:NulUpdateDevicesList:1892: _NulValidateConfigDevice error [0x2]
00000001:02895: NVMUL: fut.c:NvmupdateMain:715: NulUpdateDevicesList error [0x2]
00000001:02895: NVMUL: 00000001:02895: NVMUL: fut.c:NvmupdateMain:960: NVMUpdate exit code [0x2]
00000400:02895: _NalI8254xReleaseAdapter: Begin 00000400:02895: Freeing tx/rx resources
00200000:02895: _NalFreeTransmitBuffers Freeing TX buffers.
00000400:02895: Unmapping registerset and flash
00000400:02895: Starting _NalReleaseAdapterOs
00000400:02895: _NalI8254xReleaseAdapter: Begin 00000400:02895: Freeing tx/rx resources
00200000:02895: _NalFreeTransmitBuffers Freeing TX buffers.
00000400:02895: Unmapping registerset and flash
00000400:02895: Starting _NalReleaseAdapterOs
-------------Closing debuglog file-------------

 

Any idea what's wrong ?

0 Kudos
3 Replies
Mike_Intel
Moderator
407 Views

Hello ms-fits,


Thank you for posting in Intel Ethernet Communities. 


For us to further check and investigate the issue, please provide the following details.


  1. What is the model of the network card?
  2. Is it an onboard or a PCIe network card?
  3. Are you designing a board or a system with embedded network card?
  4. If you are using a PCIe card, can you provide some photos of the card focusing on the markings on both sides of the card?
  5. Can you provide the link of the NVM file update that you are using?


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


Mike_Intel
Moderator
387 Views

Hello ms-fits,


I hope you enjoyed your weekend. I am just sending a follow up on the information that we requested below for us to further check the issue.


  1. What is the model of the network card?
  2. Is it an onboard or a PCIe network card?
  3. Are you designing a board or a system with embedded network card?
  4. If you are using a PCIe card, can you provide some photos of the card focusing on the markings on both sides of the card?
  5. Can you provide the link of the NVM file update that you are using?


I will wait for your update.


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


Mike_Intel
Moderator
363 Views

Hello ms-fits,


I hope this message finds you well. I am just sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 


If you need further assistance, please post a new question. 


Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


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