the driver iqvw64e.sys has been blocked

[RodneyzPc]

Hi,

I keep getting this message from Avast.

The driver iqvw64e.sys has been blocked. I've downloaded the Intel Driver check thing.

I've installed it but there always seems to be a problem and can't scan my PC for an updated file

I'm running a Dell with Win7

[AlHill]

likely a false positive from avast.  You should use a better quality AV.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[Hayat]

Hello RodneyzPc,

Thank you for posting in Intel Communities.

Can you confirm if you are using the Intel® Driver & Support Assistant (Intel® DSA)? Please share with us the screenshot error you faced when trying to scan the device.

You are also advised to check further below for a similar scenario:

https://answers.microsoft.com/en-us/windows/forum/all/iqvw64esys-a-driver-cannot-load-on-this-device/dcc336f6-8815-4346-952b-fff97fe81523

Kindly update us the Dell model you are using. Have you contacted Dell to check regarding this as well?

Kindly share us the screenshot of:

Device Manager - expand network adapters - screenshot.

Please let us know if you have any questions.

Regards,

Hayat

Intel Customer Support

[RodneyzPc]

Windows 7

Dell Optiplex 9020

Intel Core 13

I keep receiving this when I try to scan

I've re-installed it and/or repaired it 4 times.

~~ Rodney ~~

[Hayat]

Hello RodneyzPc,

Thank you for the information provided.

Upon checking, we can see that you are using I217-LM ethernet.

Please be informed, according to Supported Operating Systems for Intel® Ethernet Controllers (LOM) I217-LM is no longer supported on Windows 7.

Kindly let us know if you have any questions.

Regards,

Hayat

Intel® Customer Support

[RodneyzPc]

Should I just leave and don't bother ?

[Hayat]

Hi RodneyzPc,

Please be informed that I217-LM supports Windows 10 and 11.

We would require some information from you:

• Are you running a different OS before?

• For testing purpose can you disable the Anti virus software and check if that's causing the issue?
• 
  
• Can you please confirm if the ethernet card is in used or not?

Regards,

Hayat

Intel Customer Support

[Hayat]

Hello RodneyzPC,

Regarding your thread, we are following up to find out if you were able to complete the actions, we previously recommended.

Please reply to this thread to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!

Thank you.

Regards,

Hayat

Intel® Customer Support

[Hayat]

Hello RodneyzPC,

Regarding your thread, we are following up to find out if you were able to complete the actions, we previously recommended.

Please reply to this thread to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!

Thank you.

Regards,

Hayat

Intel® Customer Support

[RodneyzPc]

Hi,

I'm just going to leave it the way it is.

Hasn't done it in a few days.

Thank You for trying to help.

~~ Rodney ~~

[Irwan_Intel]

Hello RodneyzPc,

Thank you for the update. Since that is the case, I'll go ahead and close this thread. If you have further any questions in the future, don't hesitate to reach out.

Regards,

Irwan_Intel