unable to update ethernet E822-L Network Adapters MAC with eeupdate64e

[Xufei]

hi ，

   I want to update ethernet E822-L Network Adapters MAC with eeupdate64e, but it return "Unable to initialize adapter 5 code c86a2002, Adapter initialization failed",  update E823-L with it, that is OK. So if it is  issue with the tool eeupdate64e? if I want to update the mac of E822-L with eeupdate64e, what should I do?  and how to get the latest version of eeupdate64e 

[Sazirah]

Hi Xufei,

Thank you for posting in Intel Communities Forum.

Regarding your issue about 'unable to update Ethernet E822-L network adapters MAC with eeupdate64e, we would recommend you to visit Intel Design-in Tools store (https://designintools.intel.com/intel-network-connections-tools.html) or Intel Resource & Documentation Center (RDC) (https://www.intel.com/content/www/us/en/search.html?ws=idsa-default#q=ethernet%20E822-L%20EEupdate64&sort=relevancy&f:@tabfilter=[Developers]) to get the latest eeupdate tool. 

You also can find the requested tool EEUpdate64e under content ID # 607981. It can be found when you are logged into your Resource & Design Center (RDC) privileged account on the following website:

File Name: 607981-eeupdate64e.zip

Content ID: 607981

https://www.intel.com/content/www/us/en/secure/content-details/607981/eeupdate64e-efi.html?wapkw=eeupdate64e&DocID=607981

To access the RDC, you can refer to this link on how to enroll.

How to Apply for an Intel® Resource and Documentation Center

https://www.intel.com/content/www/us/en/support/articles/000058073/programs/resource-and-documentation-center.html

Additionally, you may refer to Intel Ethernet Adapters and Devices User Guide for your reference: https://edc.intel.com/content/www/us/en/design/products/ethernet/adapters-and-devices-user-guide/30.0/welcome-to-intel-ethernet-adapters-and-devices-user-guide!/

If you have any other questions regarding this, please let me know.

Regards,

Sazzy_Intel

Intel Customer Support Technician

[Sazirah]

Hi Xufei,

Greetings.

This is related to your enquiries above, I would like to check if the issue has resolved?

If you have any questions or clarifications, please let me know.

Regards,

Sazzy_Intel

Intel Customer Support Technician

[Sazirah]

Hi Xufei,

Good day.

This is regarding your enquiry above.

Since we have not seen an update, we will be closing this forum case from our end. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,

Sazzy_Intel

Intel Customer Support Technician