x710 firmware update

[YDeng4]

I have trouble updating firmware for X710DA4 card.

This card drops connection at random with Linux 4.9.9 driver.

The driver requires firmware update. But I tried all three versions

at Intel website and all said update not available.

Any help would be much appreciated.

ethtool -i ens4f1

driver: i40e

version: 2.0.19

firmware-version: 4.10 0x800011c5 0.0.0

expansion-rom-version:

bus-info: 0000:02:00.1

supports-statistics: yes

supports-test: yes

supports-eeprom-access: yes

supports-register-dump: yes

supports-priv-flags: yes

lspci does not show serial number:

Capabilities: [e0] Vital Product Data

Product Name: XL710 40GbE Controller

Read-only fields:

[PN] Part number:

[EC] Engineering changes:

[FG] Unknown:

[LC] Unknown:

[MN] Manufacture ID:

[PG] Unknown:

[SN] Serial number:

[V0] Vendor specific:

[RV] Reserved: checksum good, 0 byte(s) reserved

Read/write fields:

[V1] Vendor specific:

End

[idata]

Hi uqing,

Thank you for posting in Wired Ethernet Community.Kindly share the markings of your X710 and brand/model of module installed for us to further investigation your issue.The markings is found in the white barcode label of your X710.regards,Vince

[YDeng4]

Thanks for your reply, Vince.

I can only find this number on the card:

6805CA280888 22407 H34308-003

[idata]

Hi uqing, I've sent you private message.

regards,Vince

[idata]

Hi Yuqing, Thanks for your reply, normally, for retail X710, it would have yottamark sticker at the adapter's back side. Sharing the sample yottamark sticker found in this website - http://www.intel.com/content/www/us/en/support/network-and-i-o/000007074.html Yottamark* Sticker on Intel® Ethernet Adapters . Have you tried running this command to update your X710 FW?

./nvmupdate64e -u -l -o update.xml -b -c nvmupdate.cfgPlease also try out this command to show details of your X710lspci -vv | grep -i 'Intel Corporation Ethernet Controller X710'regards,Vince

[idata]

Hi Yuqing,

We'd like to follow-up the requested details. These will help us in our issue resolution.regards,Vince