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I have trouble updating firmware for X710DA4 card.
This card drops connection at random with Linux 4.9.9 driver.
The driver requires firmware update. But I tried all three versions
at Intel website and all said update not available.
Any help would be much appreciated.
ethtool -i ens4f1
driver: i40e
version: 2.0.19
firmware-version: 4.10 0x800011c5 0.0.0
expansion-rom-version:
bus-info: 0000:02:00.1
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes
lspci does not show serial number:
Capabilities: [e0] Vital Product Data
Product Name: XL710 40GbE Controller
Read-only fields:
[PN] Part number:
[EC] Engineering changes:
[FG] Unknown:
[LC] Unknown:
[MN] Manufacture ID:
[PG] Unknown:
[SN] Serial number:
[V0] Vendor specific:
[RV] Reserved: checksum good, 0 byte(s) reserved
Read/write fields:
[V1] Vendor specific:
End
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Hi uqing,
Thank you for posting in Wired Ethernet Community.
Kindly share the markings of your X710 and brand/model of module installed for us to further investigation your issue.
The markings is found in the white barcode label of your X710.
regards,
Vince
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Thanks for your reply, Vince.
I can only find this number on the card:
6805CA280888 22407 H34308-003
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Hi Yuqing, Thanks for your reply, normally, for retail X710, it would have yottamark sticker at the adapter's back side. Sharing the sample yottamark sticker found in this website - http://www.intel.com/content/www/us/en/support/network-and-i-o/000007074.html Yottamark* Sticker on Intel® Ethernet Adapters . Have you tried running this command to update your X710 FW?
./nvmupdate64e -u -l -o update.xml -b -c nvmupdate.cfg
Please also try out this command to show details of your X710
lspci -vv | grep -i 'Intel Corporation Ethernet Controller X710'
regards,
Vince
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Hi Yuqing,
We'd like to follow-up the requested details. These will help us in our issue resolution.
regards,
Vince

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