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We want to process FA for FPGA EP2AGX45CU17I3G urgently since it is an ORT failure.

This unit failed in ORT test, after testing with about 170 Hours & 65°C chamber setting, the unit failed in Traf test. (Fiber test fail, occurred at Port 19 & Port 20).

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Re: We want to process FA for FPGA EP2AGX45CU17I3G urgently since it is an ORT failure.

​Hi Ftang,

 

Thank you for using Intel Community. First of all, I would like to confirm if this is a duplicate request as the following ticket.

https://forums.intel.com/s/question/0D50P00004Z9yoc/we-would-like-altera-help-process-further-fa-for...

If yes, we will continue the support to the request above and have the existing to close status. We will continue to support the above request in private message.

 

Thank you

 

Regards,

Chia Ling

 

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Re: We want to process FA for FPGA EP2AGX45CU17I3G urgently since it is an ORT failure.

 

Hi Chia Ling,

Yes, this is a duplicate case.

Now we have shipped the ORT failure sample per your ERMA instruction.

Pease help track the performance, thanks.

 

Best Regards!

 

Fairy

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