10M04SCU169I7G / Criteria of BGA Ball Damage / MouserSO107902

[MouserChrisH]

Hi Tech Support, 

Need support on part# 10M04SCU169I7G.

Customer found BGA ball was damaged. 

Is it fine part to use or not? 

Do you have test criteria of how to determine it's okay or not?

Thanks,

Chris

[Zawani_M_Intel]

Dear MouserChrisH,

Thank you for using Intel FPGA Community Forum.

Can share with us the ball damage photo for further checking?

Thank you!

Wani

[MouserChrisH]

Hi Wani,

Is it available to download attached photo from first post?

I tried to insert photo below, 

Thanks,

Chris

[Zawani_M_Intel]

Hi Chris,

Oh I am so sorry, looks like the photo is not available from the platform but I can see it from website page.

I am sorry I did not checking it both.

Can you give me some time to check the acceptable criteria and reply you back, tomorrow?

Thank you!

Wani

[MouserChrisH]

Hi Wani, good day. Could we know if you get update of this case? 

Thanks, Chris

[MouserChrisH]

Hi Wani, 

Do you get further update from your team member?

Thanks,

Chris

[Zawani_M_Intel]

Dear MouserChrisH,

I am so sorry for my late response!

I have sent you a private message for some private information required.

Wani

[MouserChrisH]

Hi Wani, we are requested to use IPS. Please close this case. 

Thanks,Chris