A1822-4446 (MPN#5M160ZT100C5N) cause front key pad malfunction_OBE#4817

[weim]

Hi,

I would like to continue the discussion in private message.

Please initiate communication, and tie in following parties in the same communication loop.

1. chee-keong_ong@keysight.com
2. joycelin_joseph@jabil.com
3. jess_tan@jabil.com

[ChiaLing_T_Intel]

Hi Wei Mei,

Would you please provide the details of this request so that we can have the respective team to assist you accordingly?

Thank you

Regards,

Chia Ling

[weim]

Hi Chia Ling, We encounter part below with functional failure and request to return back to your side for failure analysis. Please refer below for your further details. Kindly share disposition and request for failure analysis report within Jabil standard TAT of 10 days. OBE#: 4817<tel:+444817> Part number: A1822-4446<tel:+4418224446> MPN: 5M160ZT100C5N Description: IC PLD CPLD unprogrammed 160Z 100-TQFP Requester: joycelin_joseph@jabil.com<mailto:joycelin_joseph@jabil.com> DC#: 4316<tel:+444316> Remark: Unit level failure: - Front key pad malfunction. - Failure can be duplicated by swapping the defective component to the known good board Get Outlook for Android<https://aka.ms/ghei36>

[Zawani_M_Intel]

Hi Wei Mei,

I'm Wani from ERMA support team. I will continue support your request in private message as requested.

Please do let me know if you not receive it.

Thanks!

Wani

[Zawani_M_Intel]

We believed this case has been resolved.

Have a great day!

Wani

[weim]

Hi Wani, Yes, our customer have no further concern. Thanks & Best Regards, Lim Wei Mei Supplier Quality Engineer Jabil Penang DID: +604-3754174 Mobile: +6018-9699155