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5239 Discussions

A1822-4446 (MPN#5M160ZT100C5N) cause front key pad malfunction_OBE#4817

weim
Beginner
505 Views

Hi,

I would like to continue the discussion in private message.

Please initiate communication, and tie in following parties in the same communication loop.

  1. chee-keong_ong@keysight.com
  2. joycelin_joseph@jabil.com
  3. jess_tan@jabil.com
0 Kudos
5 Replies
ChiaLing_T_Intel
Employee
255 Views

Hi Wei Mei,

 

Would you please provide the details of this request so that we can have the respective team to assist you accordingly?

 

Thank you

 

Regards,

Chia Ling

weim
Beginner
255 Views
Hi Chia Ling, We encounter part below with functional failure and request to return back to your side for failure analysis. Please refer below for your further details. Kindly share disposition and request for failure analysis report within Jabil standard TAT of 10 days. OBE#: 4817<tel:+444817> Part number: A1822-4446<tel:+4418224446> MPN: 5M160ZT100C5N Description: IC PLD CPLD unprogrammed 160Z 100-TQFP Requester: joycelin_joseph@jabil.com<mailto:joycelin_joseph@jabil.com> DC#: 4316<tel:+444316> Remark: Unit level failure: - Front key pad malfunction. - Failure can be duplicated by swapping the defective component to the known good board Get Outlook for Android<https://aka.ms/ghei36>
Zawani_M_Intel
Employee
255 Views

Hi Wei Mei,

 

I'm Wani from ERMA support team. I will continue support your request in private message as requested.

Please do let me know if you not receive it.

 

Thanks!

Wani

Zawani_M_Intel
Employee
255 Views

We believed this case has been resolved.

Have a great day!

 

Wani

weim
Beginner
255 Views
Hi Wani, Yes, our customer have no further concern. Thanks & Best Regards, Lim Wei Mei Supplier Quality Engineer Jabil Penang DID: +604-3754174 Mobile: +6018-9699155
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