Access denied - Self Service Licensing Center

[JPere65]

My university bought a Arria 10 SoC development kit from Digi-Key. I tried to access the Self-Service License Center (see attached screenshot), but access is denied to my Intel account. I have requested to obtain an Intel Premium account to obtain the permits for the FPGA tools (the self-service license center is included) but the request was rejected.

[sstrell]

There were some issues with the website earlier today. Are you still having the issue?

#iwork4intel

[JPere65]

There are still issues to access the website Now I can not to get the server IP address of this website (see attached picture).

[Vicky1]

Hi,

you can check it under "My Intel" option on right top corner.

please check the links below after clearing the cache & cookies from used browser also try with different browser,

https://fpgasupport.intel.com/Licensing/license/index.html

https://www.intel.com/content/www/us/en/programmable/support/support-resources/support-centers/licensing.html

Regards,

Vicky

[JPere65]

Dear Vicky,

I verified the link with different browsers (Google Chrome, Internet Explorer and Firefox) after clearing the cache and cookies, and I do not have access yet.

Regards,

Javier