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4965 Discussions

Access denied - Self Service Licensing Center

JPere65
Beginner
762 Views

My university bought a Arria 10 SoC development kit from Digi-Key. I tried to access the Self-Service License Center (see attached screenshot), but access is denied to my Intel account. I have requested to obtain an Intel Premium account to obtain the permits for the FPGA tools (the self-service license center is included) but the request was rejected.

0 Kudos
4 Replies
sstrell
Honored Contributor III
345 Views

There were some issues with the website earlier today. Are you still having the issue?

 

#iwork4intel

JPere65
Beginner
345 Views

There are still issues to access the website Now I can not to get the server IP address of this website (see attached picture).

Vicky1
Employee
345 Views

Hi,

you can check it under "My Intel" option on right top corner.

please check the links below after clearing the cache & cookies from used browser also try with different browser,

https://fpgasupport.intel.com/Licensing/license/index.html

https://www.intel.com/content/www/us/en/programmable/support/support-resources/support-centers/licen...

 

Regards,

Vicky

 

JPere65
Beginner
345 Views

Dear Vicky,

 

I verified the link with different browsers (Google Chrome, Internet Explorer and Firefox) after clearing the cache and cookies, and I do not have access yet.

 

Regards,

Javier

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