DE10-Lite not recognized in Quartus Prime 17.02

[Altera_Forum]

I have installed device driver for Altera USB-Blaster. Windows 7 device manager is showing "Altera USB-Blaster" in USB devices but the device is not shown in Tools->Programmer. I have added the device (10M40DCF484) manually using Add Device option. But when I open the SignalTap II Logic Analyzer, I get "No device is selected" in JTAG Chain Configuration. Scan Chain option does not do any action (as seen in the scanned image). 

Thank you very much for your help.

[Altera_Forum]

Click the Setup button to select the USB Blaster hardware.

[Altera_Forum]

Hi Zubair, 

 1. Have you turned on the hardware/ development Board? 

• You can add device in programmer without turning on the board. 
• You can see USB blaster available in device manager without turning on the board by just connecting the USB blaster to the PC. 
• But signal tap we can't add like that, it will automatically detect or by setup option. 

 2. Have you loaded any .sof/.pof ?  Best Regards, Anand Raj Shankar (This message was posted on behalf of Intel Corporation) 

[Altera_Forum]

Thanks sstrell and Anand for your replies. None of the suggested items worked. I have found the cause of this issue to be a conflict between Altera USB Blaster device driver and another USB to JTAG device driver from TI board that I am using to interface with the DE-10 Lite board. Apparently both use FTDI chip. Fortunately, the TI board I am using also supports a second JTAG interface via Blackhawk v2 System Trace debugger that does not conflict with the Altera device driver. 

 Zubair