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EPM2210F324C5N Body surface anomalies

Leu
Beginner
531 Views

We have purchased a batch of EPM2210F324C5N. When we put the part under magnification, found out that the part surface is slightly pitted and scratched. In addition, the body marking looks strange, wonder if there is any ways to tell if the part is counterfeit or authentic by looking at the part surface? Attached photos of the part surface. 

 

Appreciate any advise

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3 Replies
NurAiman_M_Intel
Employee
473 Views

Hi,


Thank you for contacting Intel community.


Have the device being tested and does it have any functionality problem?


Also, Intel PSG has its authorized distributor to sale Intel devices. If you got the devices from formal distributors, you shouldn’t worry on the device authenticity as the devices must be valid units. Otherwise, we do not ensure the device quality and do not provide the further service. You may find the authorized distributor list from the link below:

https://www.intel.com/content/www/us/en/programmable/buy.html


I would advise you to contact your distributors for this issue .


Regards,

Aiman


Leu
Beginner
459 Views

Hi,

The part was not purchased from authorized distributor. 

We did XRF test and X-ray on the part, the result pass without any anomalies.

The only portion that we are unsure is the body marking, as well as the part surface texture (refer to previous photos)

Hence, like to seek any advise regarding the body marking and surface texture.

 

NurAiman_M_Intel
Employee
459 Views

Hi,


Please refer to our KDB below;


https://www.intel.com/content/www/us/en/support/programmable/articles/000074390.html


https://www.intel.com/content/www/us/en/support/programmable/articles/000083214.html


As this device was not purchase from our authorized distributors, we are unable to support your request. Hence I will proceed to close this case.


Regards,

Aiman


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