End Customer Teradyne

[BelenRB]

I need support to create a Failure Analysis Request , its urgently to me some can contact me or share me an email to contact , please

[Zawani_M_Intel]

Dear BelenRB,

Thank you for contacting Intel Community. 

Please be noted that Intel FPGA requires details information for failure analysis request. Please help to answer questions below in order for us to better understand your position. 

1. Device OPN

2. What is the failure rate? What is the failure rate vs. tested sample? Example: 2 out of 100 units.

3. What is the failure symptom? Please elaborate the failure symptom in detail. 

4. When did the failure happen? How did you discover the failure? 

5. How did you determine the failure? Please elaborate the procedures. 

6. Does the failure unit ever working before failure?

Thank you!

[Zawani_M_Intel]

We do not receive any response from you to the previous reply that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread.

Thank you.