FA request for Intel part 0001-0290.237 ( Intel / 5AGZME1H2F35C3N)

[tiffanyluo]

hi Dear ,

For the part 5AGZME1H2F35C3N , MFG:Intel Corporation,our PO to Arrow NA is ME81E1007931 , have 6pcs defectives ,in the production or Lab the Board Testing is fail in Field Operation, the functional failure,CLK_SPI42 the signal is no output,comparison the signal at point CLK_SPI42 ,so we want to see the signal output with DIFFIO TX/RX for those units.

Our  Po lot number is S941AKE4,S935AKF9,S930AKD80,S011AK10 .

Pls help check if could find the reason and  check below signal pins of BGA,our intenal pending your reply now ,and the line down ,shipment hold now ,pls help feedback by today,thanks

DIFFIO_TX_B137p AH8
DIFFIO_TX_B137n AJ8
DIFFIO_TX_B149p AN9
DIFFIO_TX_B149n AP9

DIFFIO_TX_B157p AK8
DIFFIO_TX_B157n AL8
DIFFIO_TX_B145p AK10
DIFFIO_TX_B145n AK11

part description : 

FPGA 5AGZME1H2F35C3N FBGA-1152 ROHS_6(CI:0001-0290.237)

[Sebastian_M_Intel]

Hello tiffanyluo, 

Thank you for posting on the Intel® communities. 

We would like to inform you that we have a forum for these specific issues and products, so we are moving it to the "FPGA, SoC, And CPLD Boards And Kits" forum so you can get better support for this matter. 

https://community.intel.com/t5/FPGA-SoC-And-CPLD-Boards-And/bd-p/fpga-soc-cpld-boards-kits 

Best regards, 

Sebastian M.  

Intel Customer Support Technician.  

[tiffanyluo88]

Hi dear ,

Pls help provide the test result for below pins ,the product in our side is pending for long time now ,thanks

[JohnT_Intel]

Hi,

Before we are able to proceed further, we will need to performed further debug to isolate the issue.

1. May I know if you are able to check if the CONF_DONE pin is high?
2. Do you know if the refclk to the FPGA is working?
3. May I know if you are able to try simple design to see if the IO pin affected is functioning correctly?

[tiffanyluo88]

Hi Dear,

Sorry ,we had took them down ,can not check anything now。