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Failure Analysis request for field-failed Altera's FPGAs

JP1
Beginner
708 Views

Hello Altera Team.

 

Unfortunately our customer Cisco reported field failures on 5 of their units. After performing a FA on these units, we found that they are related to Altera's FPGAs...

Please find attached the info obtained by our FA Team.

Could you please help with a FA from your side to validate the RC on these issues?

 

Thanks in advance!

 

@Zawani_M_Intel 

 

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Zawani_M_Intel
Employee
603 Views

Hi JP1,

 

Thank you for contacting Intel Community Forum.

I just received your case today, please allow me some time to review the files attached. I will reply you shortly.

 

Thanks! Stay safe!

 

Wani

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JP1
Beginner
589 Views

Thanks Wani.

 

No worries, we are still on time.

 

Regards!

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