FPGA, SoC, And CPLD Boards And Kits
FPGA Evaluation and Development Kits
Announcements
Intel Support hours are Monday-Fridays, 8am-5pm PST, except Holidays. Thanks to our community members who provide support during our down time or before we get to your questions. We appreciate you!

Need Forum Guidance? Click here
Search our FPGA Knowledge Articles here.
5151 Discussions

How to raise quality issue in Intel website for FPGA for corrective actions

WilaiwanN
Beginner
167 Views

Dear Sirs and Madam,

My production found functional failure when we used Intel component. When I contact my sale contact, we are advised to raise the issue to Intel myself.  I do not want to post the issue as public information but we need Intel to support failure analysis with the failure samples and keep update.  Please reply your comment ASAP.  My case number 04965538 has been closed therefore I want to know the way to register the issue again.

Best Regards,

Wilaiwan N.

 

0 Kudos
1 Reply
Zawani_M_Intel
Employee
162 Views

Hi Wailaiwan N.,

I notice that you do not want to post your issue publicly and we understand your confidential concern.
I sent you an email and let's continue to discuss your issue there.

Wani

Reply