Issue with on board JTAG on CYCLONE 10 FPGA KIT

[eklavya19]

Hi,

Facing issue with On Board JTAG of Intel Cyclone 10 Evaluation Kit.

In quartus, its showing error as shown in the image.

The TCK and TMS connections to the device before the first detected device <device name> might have a problem

Configuration LED is also stopped glowing.

It seems like issue with Cyclone 10 as Virtual JTAG from MAX10 is being mounted as shown in the attached image.

How can we recover the board in this situation? Please help.

Regards,

Pradeep 

[sstrell]

What happens in the Programmer when you click Auto Detect?

[eklavya19]

Hi,

Thanks for the reply.

When I click on Auto Detect, I am getting error.

"Unable to scan device chain. Cant scan JTAG chain. Do you want to open the
JTAG Chain Debugger to troubleshoot the JTAG chain?"

Please check attached image.

Regards,

Pradeep

[NurAiman_M_Intel]

Hi,

Please check TDI and TDO pin connection. Also please check by referring to KDB below:

https://www.intel.com/content/www/us/en/support/programmable/articles/000085212.html

Regards,

Aiman

[NurAiman_M_Intel]

We do not receive any response from you to the previous answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you