Keysight /Jabil Penang _ A716-0233-01_ARROW ASIA DISTRIBUTION LTD(INTEL)_300921

[NurulAidaSaharudin]

Hi,

Please be informed that we are facing electrical failure.

I will need your help to arrange for Failure Analysis.

Refer to attached file for detail information,

[Zawani_M_Intel]

Hello NurulAidaSaharudin,

Thank you for contacting Intel Forum Community.

Can you help me to understand further regarding your issue by providing some details as follow :

1. What is failure symptom?

2. How you determine the failure?

3. Any suspected pins?

If you have any other further info that you can share, please do let us know.

Thanks!

Wani

Please consider of confidential info that you might share publicly. If you need private conversation you may let me know.

[NurulAidaSaharudin]

Hi Wani,

Kindly refer to feedback from our internal team. Can feedback RMA by today? Pls expedite. Thanks.

1. What is failure symptom?

Unable to program the respective component on board thru ‘Flex Power Designer’ using JTAG adapter ‘USB-PMBUS ADAPTER’ (Model : KEP 91017 R1A)

1. How you determine the failure?

Unable to program successfully. Sample programming log below:

1. Any suspected pins?

Not at the moment.

[NurulAidaSaharudin]

Hi Wani,

Any update on above? Kindly revert RMA number to us by today. Thanks.

[Zawani_M_Intel]

Hi NuruAidaSaharudin,

We will continue support your issue through private email.

Thanks!

Wani