Max 10 FPGA Dev Kit JTAG issues

[CWP]

Hi, I was setting up a newly bought Max 10 Development Kit and installed Quartus Prime Lite Ver 20 on Windows 7 pc. I connect the kit's J12 via the USB cable provided to PC and upon power up the kit, the driver for the USB-BlasterII starts to install and shows no problem. A error message pop up when I ran the Board System Test (BTS) exe, stating "No JTAG cable is detected or selected" (see attach pic below). I then ran Quartus Prime's JTAG Chain Debugger and shows "TCK and TMS connection issue" (see attach pic below). Can I confirm there is an issue with the kit? or is there other setup I need to perform?

[sstrell]

Open the Quartus Programmer and see if the device is detected there.

I'm not sure if that recent version of Quartus will work OK with Windows 7.

[CWP]

Hi sstrell, thanks for the reply.

Using Programmer, I had to select "USB-BlasterII" at  Hardware Setting and after that, clicking "Auto Detect" a message pop out "Unable to scan device chain. Can't scan JTAG chain. Do you want to open the JTAG Chain Debugger to troubleshoot the JTAG chain?" (see attached pic) I tried using the Debugger and it shows "Error: The TCK and TMS connections...might have problem" (see attached pic)

[NurAiman_M_Intel]

Hi,

Thank you for contacting Intel community.

Please refer to KDB below:

https://www.intel.com/content/www/us/en/programmable/support/support-resources/knowledge-base/solutions/rd03312011_647.html

Regards,

AIman

[NurAiman_M_Intel]

We do not receive any response from you to the previous answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you

[CWP]

Issue resolved. It was the Microtronix's HSMC daughter board causing the JTAG chain issue. After removing this board, JTAG issue solved. Thanks for the support.