Quartus License Activation

[RyanT]

Hi,

I found my Quartus licenses for my Arria 10 development kits are activated by itself. I have not activated 2 of the licenses, but today I see the 2 units' licenses have already started last year.

I have bought one Arria 10 kit first and activated the license. Subsequently I bought another two Arria 10 kits but keep the licenses pending.

Can check if there is any mistake?

I would like to activate the second license today and keep the third license pending.

Attached licensing screenshot "Quartus License (masked).png".

I can provide the serial number and full screenshot is private message.

Thanks.

 

 

[Zawani_M_Intel]

Dear RyanT,

Thank you for using Intel FPGA Community Forum.

We will start a private email for further support on your issue as requested.

Thanks!

Wani

[RyanT]

Thanks, Wani.

[RyanT]

Hi Wani,

Any update on the status?

Best Regards

Ryan

[RyanT]

Hi,

Can anyone from the support team update the status of my request?

Best Regards

Ryan

[RyanT]

Hi,

Is anyone following up?

Best Regards

Ryan

[Zawani_M_Intel]

Hi Ryan,

I have re-send the email. Can I check with you again if you received?

Thanks!

Regards,

Wani

[RyanT]

Hi Wani,

The last email I received from you is 1 April and nothing is mentioned.

Can you attach the latest email here?

I’m not sure if there is any filtered email and my spam mailbox is clear.

Best Regards

Ryan