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Quartus18.1PRO install error

TGao
Beginner
320 Views

Dear sir/madam

 

when I installed the quartus 18.1Pro , launch the software, it hint lack of

Msvcr120.dll, and after I fix it ,error appears it as below, and I can't fix it.

微信图片_20200518224142.png

Ted.Gao

 

 

0 Kudos
8 Replies
Kenny_Tan
Moderator
262 Views

May i know what OS that you were uisng?

TGao
Beginner
262 Views
Kenny_Tan
Moderator
262 Views

Can u try to install Quartus 20.1? See if it behaves the same?

 

Another things to try is right click -> open with admin.

TGao
Beginner
262 Views
Hi KennyT, No,the customer use 18.1 Pro to develop the project. So can’t change. Admin is not work. Ted.
Kenny_Tan
Moderator
262 Views

Can u try the following:

1) provide the screenshot -> my computer -> properties

2) install currprocess https://www.nirsoft.net/utils/cprocess.html and disable all the software running behind there

3) disable the anti virus

4) close all the Quartus software 

go to c:/user/<username>/  rename the quartus2.ini and quartus2.req for windows

and reopen the quartus. this will reset the initial setting of the quartus prime.

5) did you install all the devices?

6) check if you have spaces in your directory names? If you had, try to replace the spaces with underscores.

7) Make sure all your folder are not in read only options.

 

Thanks

TGao
Beginner
262 Views
Hi KennyT, Thanks for your help ! I will try it ASAP . Ted.Gao
Kenny_Tan
Moderator
262 Views

any update?

TGao
Beginner
262 Views

Hi KennyT,

Customer had no response, SO,Thanks for your help, and close​ this case !

 

Ted

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