Stratix 10 GX H-Tile FPGA warranty & repair information

[TongL]

Hi,

I have a Stratix 10 FPGA and it can't power on now. We are trying to see the warranty information of the board but we just can't find that on this link 

https://supporttickets.intel.com/warrantyinfo?lang=en-US 

We have our S/N and P/N, but it doesn't tell if it's under warranty.

Please help us to resolve this and how to raise a ticket for repair.

[TongL]

Could I have a private reply of this post, I forgot to add in the main text.

Thanks.