USB Baster II driver

[SL2400]

I have purchased one Arria 10GX FPGA Dev board from Mouser recently. I am trying to program the FPGA, but I can’t make the USB Baster II driver installation. Refer to the attached picture.

Would you please inform me how to fix the issue?

[ak6dn]

What OS are you using? I am guessing Windows 11.

Look at this also:  https://www.intel.com/content/www/us/en/support/programmable/articles/000086243.html

[SL2400]

Thanks for your comments. I am using Win10 Pro. Thanks for the link. I will check it again. I believe that the USB port installation should be straight forward but I got the issue continuously, the latest Quartus Prime Pro version 22.3 and this 20.4. Actually I have asked for the replacement to Mouser, since there is the basic USB port issue, so that I can't program the Arria 10GX FPGA at all. Mouser wants to have Intel's confirmation of the defected USB port. I am not sure who can identify the defective USB port so that I can have the replacement from Mouser? I would like to have  Intel's confirmation.

[sstrell · Accepted solution]

I just had this happening and this patch fixed it:

https://www.intel.com/content/www/us/en/support/programmable/articles/000092460.html

[SL2400]

Thanks ak6dn and sstrell for the information. Yeah, it works well after the patch installation. USB detected JTAG cable and programmed successfully.

[NurAiman_M_Intel]

I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.