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had 4 pcs of IC failed testing, pls advise if we can get RMA for return or credit?

cchun33
Beginner
293 Views
 
0 Kudos
5 Replies
Zawani_M_Intel
Employee
75 Views
Hi cchun33, To get RMA/credit return, we will need to proceed for ERMA process to understand more about your issue and decision will be made based on the ERMA result/report. Please tell me the story of this part, how you discovered the failure? *please do not share any confidential info publicly. If you need to send private document, we will continue our conversation through private message. Thanks! Wani
cchun33
Beginner
75 Views
Hi Wani, Pls continue our communication thro’ this email. Attached pls find our FAR form for this RMA request. Tks & regards Cindy Chun | Snr Engineer, Supplier Quality Engineering [cid:image001.jpg@01CFCC19.A85E8850] Venture Corporation Limited 5006 Ang Mo Kio Ave 5 | #05-01/12 Techplace II | Singapore 569873 | DID +65 64848311 | Main +65 6482 1755 | Fax +65 6482 0172 | email ; cindy.chun@venture.com.sg<mailto:cindy.chun@venture.com.sg> ü Please consider the environment before printing this e-mail
cchun33
Beginner
75 Views
Hi Wani, Still pending for your reply on the RMA# return, pls advise immediately, tks. Tks & regards Cindy Chun | Snr Engineer, Supplier Quality Engineering [cid:image001.jpg@01CFCC19.A85E8850] Venture Corporation Limited 5006 Ang Mo Kio Ave 5 | #05-01/12 Techplace II | Singapore 569873 | DID +65 64848311 | Main +65 6482 1755 | Fax +65 6482 0172 | email ; cindy.chun@venture.com.sg<mailto:cindy.chun@venture.com.sg> ü Please consider the environment before printing this e-mail
Zawani_M_Intel
Employee
75 Views

Hi Cindy Chun,

 

There is an update through private message. Please do let me know if you not receive it.

 

Thanks!

Wani

Zawani_M_Intel
Employee
75 Views

We believed this case has been closed.

Have a good day!

 

Wani

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