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we have Ordered CPLD (EPM3064ATI44-10N,EPM3128ATI100-10N) From Arrow Electronic but we Found Blacktopping on CPLD and FPGA and may i know why Mfg Put Blacktop on the products , if Products are Original or Refurbished ?

semt
Beginner
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3 Replies
NurAiman_M_Intel
Employee
94 Views

Hi,

 

Thank you for contacting Intel Community.

 

Please provide the photo of the blacktop on the product you mention for us to investigate.

 

In addition, Intel PSG has its authorized distributor to sale Intel devices. If you got the devices from formal distributors, you shouldn’t worry on the device authenticity as the devices must be valid units. Otherwise, we do not ensure the device quality and do not provide the further service. You may find the authorized distributor list from the link below:

https://www.intel.com/content/www/us/en/programmable/buy.html

 

Thank you.

 

Regards,

Aim

 

NurAiman_M_Intel
Employee
94 Views

Hi,

 

Do you have an update on this request? Is there anything else I can assist you with at this time related to this service request?

 

Regards,

Aim

 

NurAiman_M_Intel
Employee
94 Views

Hi,

 

Since there's no update on this case, i will set this to close case. I hope you can proceed with your project very well. Feel free to post a new case if you have any. Thank you.

 

Regards,

Aim

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