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All games crash with I9 13900 K and windows 11

Dreafer
Beginner
765 Views

HEllo everyone

 

I got a real good computer specs:

 

-13th Gen Intel(R) Core(TM) i9-13900KF 3.00 GHz

-64,0 Go of Ram DDR5

-GE Force RTX 4070

- Windows 11 Pro

 

problem: since couples of months, all games inclued soft and heavy are crashing during 5 min. Everything is updated and I update the BIOS but same thing.

 

I need help guys please I put a lot of money on it and I can't fix it

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JeanetteC_Intel
Moderator
699 Views

Hello Dreafer,

 

Thank you for posting in Intel Communities.

 

Intel is aware of reports regarding Intel Core 13th and 14th Gen unlocked desktop processors experiencing issues with certain workloads. In order to address this scenario while the investigation continues, Intel has recommended to system and motherboard manufacturers a set of ‘Intel Default Settings’ that was released around the end of May 2024 for 13th and 14th Generation K Sku processors. Kindly check the Intel recommended Default settings from this link:

https://community.intel.com/t5/Processors/Updated-Guidance-RE-Reports-of-13th-14th-Gen-Unlocked-Desktop/m-p/1594553#M72054

 

These settings can be customized through the BIOS interface. For precise instructions tailored to your motherboard's specific BIOS naming convention, we recommend consulting directly with the motherboard's manufacturer.

 

Feel free to let me know if you have questions or clarifications.

 

 

Best regards,

 

Jeanette C.

Intel® Customer Support Technician


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JeanetteC_Intel
Moderator
639 Views

Hello Dreafer,

 

We're still waiting for an update regarding the recommendations we shared to fix this issue. Kindly share an update with the results so we can see how we will proceed from there. 


Looking forward to your response.

 

 

Best regards,

 

Jeanette C.

Intel® Customer Support Technician


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JeanetteC_Intel
Moderator
578 Views

Hello Dreafer,

 

As we have not heard from you for the past few days, we will proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

  


Sincerely,


Jeanette C.

Intel Customer Support Technician


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