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Call of Duty: Warzone 2.0 heavily glitched and unstable with Iris Xe.

hsode345
New Contributor I
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I want to highlight and report the problem related to Intel Iris Xe latest (and previous) drivers when playing Call of Duty: Warzone 2.0 . I have ASUS Zenbook 14X OLED UX5401 with Intel Core i7-1165G7 and Intel Iris Xe.

Since the game was relased, there have been numerous graphical bugs present, of which the rainbow-colored or gray-colored flickering ground is the most apparent. Some of the later game updates also made the water very bright and glitchy.

The ground texture problem is easily seen in this screenshot (high view when parachuting) or in this video (gameplay). I have tested numerous different settings (texture detail, upscaling options etc) and nothing really helps.

As this is an almost game-breaking-bug, I have actively tested all the latest drivers Intel has released since. The last stable "usable" driver seems to be 31.0.101.4146 (with the same graphical bugs still present).

Now the latest drivers 31.0.101.4255 (released on 23rd March 2023) did not fix the coloured-ground bug, but the game turned unplayable since DirectX 12 crashes very soon when in game or even in the loading screen. The game gives a pop-up-window seen here when it crashes. So I reverted to the older version.

So, I just wanted to point out the state of this (rather popular) game that is barely playable in its current state. Which is a shame, since otherwise the game runs well on Iris Xe, with stable locked 45 fps on my 90 Hz screen using 1440x900 resolution (and modest low-medium settings).

I'm also referring to the older thread , that is about the same glitches. In a response it is pointed out, that the bug is being worked on. Hopefully so!

Thank you for the (hopefully) upcoming fix!

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Hugo_Intel
Moderator
2,480 Views

Hello hsode345


Thank you for posting on the Intel Communities. I am sorry you are still experiencing graphical issues when trying to play Warzone 2.0 on your system.


In regards to the crashes in the latest driver update 31.0.101.4255 this is outlined as a known issue in the release notes:

"Call of Duty: Modern Warfare 2*(DX12) may experience application crash during gameplay."


As for the graphical corruption issues, I will check the status of this problem and see if there is any update available. Once I have more information I will post back.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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hsode345
New Contributor I
2,426 Views

Thank you for the reply, I'm keen reading any follow-up regarding this issue!

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Hugo_Intel
Moderator
2,374 Views

Hello hsode345


Regarding this issue, we want to let you know that the issue has been reported and there are no new details that we can share at the moment since it is still under investigation. Thank you for your understanding.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Moderator
2,263 Views

Hello hsode345


Since there are no further questions we will be closing this thread. If you need further assistance feel free to open a new topic as this thread will no longer be monitored.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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