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hi, the GPU doesnt utlilize itself for counter strike 2 .(20-30% usage)
also add custom resolution recording feature in arc control.
still getting 50 fps in 1080p low settings.
add a feature in which you can utilize GPU/CPU usage by yourself in ARC control.
add ultra low latency mode pls.
thanks.
specs:
i7-1255u
intel iris xe graphics.
24 GB RAM
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Hello @a1one
Thank you for posting on the Intel️® communities.
We understand you are experiencing issues while playing with Intel® Iris® Xe Graphics, we will be more than happy to assist you.
Please answer the following:
· Was it working before?
· Have you made any recent software change?
Also, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.
Then, please generate and attach the Report for Intel® Graphics Command Center
Best regards,
Jose B.
Intel Customer Support Technician
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Report Date: Wednesday, 20 December 2023
Report Time [hh:mm:ss]: 07:10:13 PM
Operating System: Microsoft Windows 11 Pro 10.0.22621
IGCC Version: 1.100.5287.0
Language: en-US
Physical Memory: 23.72 GB
Current Resolution: 1920x1080
Processor: 12th Gen Intel(R) Core(TM) i7-1255U
Processor Speed: 1700 MHz
GFX Driver Name: Intel® Iris® Xe Graphics
Shader Version: 5.1
OpenCL* Version: 3.0
* Microsoft DirectX* *
Runtime Version: 12
Hardware-Supported Version: 12
Vendor ID: 8086
Device ID: 46A8
Device Revision: 0C
GFX Driver Version: 31.0.101.5081
Dedicated RAM: 128 MB
Shared RAM: 12 GB
Max Supported Displays: 4
GFX Vulcan: 1.3.267
GFX GOP: 21.0.1046
* Devices connected to the Graphics Accelerator *
Active Displays: 1
* Digital Display 1 *
Display Name: Built-In Display
Display Type: Digital
Serial Number: -
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: DisplayPort
Maximum Image Size
Horizontal - 12.2 inches
Vertical - 6.69 inches
Supported Modes
1920 x 1080 (60p Hz)
Power Management Support
-
Raw EDID:
00 FF FF FF FF FF FF 00 30 AE 22 90 00 00 00 00
29 1D 01 04 A5 1F 11 78 03 28 65 97 59 54 8E 27
1E 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 36 36 80 A0 70 38 20 40 30 20
A6 00 35 AD 10 00 00 18 00 00 00 FE 00 4E 31 34
30 48 43 41 2D 45 41 45 0A 20 00 00 00 FE 00 4C
45 4E 4F 56 4F 0A 20 20 20 20 20 20 00 00 00 FE
00 4C 45 4E 31 34 30 46 48 44 20 20 20 20 00 C1
* Other names and brands are the property of their respective owners.
above is the report.
Yes,it was working before.
i updated the arc control to latest version still this happens
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Hello a1one
Thank you for your reply.
What are the game settings and distribution platform?
Please do not forget to attach the other report.
Best regards,
Jose B.
Intel Customer Support Technician
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Hello a1one, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?
Regards,
Albert R.
Intel Customer Support Technician
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Hello a1one
We hope you are having a nice day.
We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.
Best regards.
Jose B.
Intel Customer Support Technician.
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