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Miles morales bug Bug ID 14018606256

Mick42
Beginner
3,716 Views
Hi, This is a continuation of a another board here: https://community.intel.com/t5/Developing-Games-on-Intel/SM-Miles-Morlas-Graphic-driver-Issue-on-Iris-Xe/m-p/1539792
I had the same issues as Kizaya and since he wasn't replying, I would've done what the Intel corrisponder told him to do, which was reinstall drives, use DDU, and attach an SSU report, but unfortunately the bug was still there and the thread close yesterday or Nov. 13 2023. So here I am with the same bug even after following the instructions of the last thread, I attach screenshots of the bug, latest version of the driver and the SSU report as asked, please reply back as I will reply back if it means making miles morales a less buggier game, and thanks in advance! P.S. to whoever reads this thread and has played Spiderman MM, tell me how was spiderman MM, right now am at 16% and am so far liking it even with the bugs.
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karen_intel
Moderator
3,671 Views

Hello @Mick42 !

Thank you for following this up in a new thread. Allow me to make a verification in the game with an Iris Xe in the lab and I will share my findings with you soon. BTW, the bug report you included is for Spiderman Remastered, so I will share a new one with you for Miles Morales if necessary

Stay tuned!

 

Karen

Jae20
Beginner
2,875 Views
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NormanS_Intel
Moderator
1,813 Views

Hello @Mick42 and @Jae20


Thank you for posting in the community!


I wanted to let you know that the issue you're experiencing with Marvel's Spider-Man: Miles Morales is still under investigation, and our team is actively working on it. While we cannot guarantee a fix in the immediate future, any updates will be posted in the community thread and included in future driver release notes.


In the meantime, we recommend updating your driver to the latest version, which is currently 32.0.101.6130_101.6048. Please let us know if you continue to experience issues or if you need any further assistance.


Best regards,

Norman S.

Intel Customer Support Engineer


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NormanS_Intel
Moderator
1,742 Views

Hello @Mick42 and @Jae20


I hope you had the chance to review the information I posted. Please let me know at your earliest convenience so that we can determine the best course of action to efficiently resolve this matter.


Best regards,

Norman S.

Intel Customer Support Engineer


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NormanS_Intel
Moderator
1,610 Views

Hello Mick42,


I have not received a response from you, so I will close this inquiry. If you require further assistance, please submit a new question, as this thread will no longer be monitored.


Best regards,

Norman S.

Intel Customer Support Engineer


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