The igccservice service failed to start due to the following error...

[ALVY55]

Running FS2020 under differents condition after 30/30minutes the system crash in two different manner:

1)Blue Monitor and messagge "CLOCK_WATCHDOG_TIMEOUT MESSAGE", and PC need to be restart mannually Reset/Power ON

2)Blu Monitor and after a few munites restar automaticcally (I can't read the messagge, because to fast.

The VIEW EVENTS MESSAGE Utility Show this messagge: CRITICAL: "The igccservice service failed to start due to the following error:
The service did not respond to the start or control request in the expected time."

All the Hardware is the same used previously, just Saitek52 Joystick

Are Intel Core i7 14700K and Geforce NVIDIA 4080 well "taillored"???

For other info please find the attache IntelScan Log

What shal I do to solve the issue??

Many thank for your time.

Regards

Alvaro

[Jose_Intel]

Hello @ALVY55

Thank you for posting on the Intel️® communities.

We sincerely regret you are experiencing issues using the Intel® Core™ i7-14700K Processor, we will be more than happy to assist you.

Please answer the following:

·      Was it working before?

·      Does the issue happen if you run another game/app/task?

·      Have you tested using the Intel(R) UHD Graphics 770 only? If not, please remove/disable the NVIDIA graphics.

From the report we noticed that the system needs some updates. Please download the latest BIOS from here: 7E06vH2 (for further instructions, please contact the system manufacturer).

Also, we highly recommend updating the Intel® Arc™ & Iris® Xe Graphics - Windows* to the latest version 31.0.101.5085/31.0.101.5122 (WHQL Certified).

And finally, based on the Memory Specifications, we recommend setting your memory to the maximum supported frequency by your Processor (5600 MT/s).

If the issue persists, please provide us with another SSU report.

Best regards,

Jose B.

Intel Customer Support Technician

[Jose_Intel]

Hello ALVY55

We hope you are doing fine. 

Were you able to check the previous questions and perform the software changes (BIOS, graphics driver and memory frequency)? 

Let us know if you still need assistance. 

Best regards,  

Jose B.   

Intel Customer Support Technician 

[Alberto_R_Intel]

Hello ALVY55, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician