Warzone Urzikstan Map Rainbow Ground Textures with Iris Xe Graphics

[Up2UrHeadlights]

The Urzikstan map is now used for MWZ mode as well and this texture glitch makes it unplayable.

Graphics settings are set to minimum.  Game runs fine otherwise in multiplayer maps.

[ACarmona_Intel]

Hello Up2UrHeadlights, 

Thank you for posting in our community.

In order for me to isolate the issue and provide the best solution, kindly provide the following information:

• When did the issue start?
• Was the game working fine before?
• Have you made any changes to the system that led to the issue?
• Is Warzone Urzikstan the  only game that is having an issue?
• We do not have sufficient details about your hardware and software configuration to help you. Please run the SSU report and attached it here when you reply so we can check important details such as the OS build number, graphics driver version, errors logged in the system, etc.
  • How to get the Intel® System Support Utility Logs on Windows*
    • https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html
• If you have taken any steps to fix this issue before contacting us, please give me those details so we don't repeat any unnecessary steps.

Thank you, and have a great day ahead.

Best regards,

Carmona A.

Intel Customer Support Technician

[Up2UrHeadlights]

The issue started upon first playing this map.

This map has never worked fine.

I have made no changes.

This map/game is the only one having issues.

I attached SSU logs to the original post.

The steps I have taken are to update the graphics driver to the latest version.

[ACarmona_Intel]

Hello Up2UrHeadlights,

We are checking in with you on the glitch issue we are having in case you have any additional queries or require further explanation. Please know that we would be happy to assist you if you have any.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Up2UrHeadlights,

We are checking in with you on the glitch issue that we have, as we have not heard any response from you.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Up2UrHeadlights,

We have not heard back from you, so we will close this enquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Thank you, and have a great day ahead.

Best regards,

Carmona A.

Intel Customer Support Technician

[UrLOst]

Why yall closing the thread so quickly what if he was busy. I have seen almost every thread with this same issue and at the end its the same closed thread message why cant yall just fix the issue and get it over with