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Hello @PearlGrell
Thank you for posting on the Intel️® communities.
We sincerely regret you are experiencing issues while playing, let us help you with that.
Please answer the following:
· Did the issue start after a system or driver update?
· What are the game settings? (please provide the download link).
Also, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.
Then, please generate and attach the Report for Intel® Graphics Command Center
Best regards,
Jose B.
Intel Customer Support Technician
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The issue didn't start after any update, but has been in the game since the release of Call of Duty Warzone 2.0. The sand patches were rainbow color, but it was still playable. This year while I hoped it would be fixed as the drivers were updates, it's got even worse.
The game settings I have been using are the default game settings for low graphics, but it really doesn't matter as all the way from lowest to highest all have the same error. Hope y'all will fix it
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Hello PearlGrell
Thank you for the information.
Please keep in mind that in order to continue with the investigation, we require both reports.
Best regards,
Jose B.
Intel Customer Support Technician
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Hello PearlGrell,
I would like to know if you were able to collect the reports needed, I will be waiting for your next response.
Regards,
Deivid A.
Intel Customer Support Technician
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Hello PearlGrell
We hope you are having a nice day.
We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.
Best regards.
Jose B.
Intel Customer Support Technician.
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