crash in FIFA 22, appears Directx Error

[Anthonny]

I'm new I don't understand this, what do I need to do?


ERRO:

Directx function "Dx12Renderer::waitOnSwapChain Gpu timeout detected" failed with DXGI_ERROR_DEVICE_HUNG ("the GPU will not respond to more commands"). GPU: "radeon RX 570 Series", Driver: 21.12.1
(21.40.11.03-211201a-374383E-RadeonSoftware). This error is usually caused by the graphics driver crashing; try instaling the latest drivers.

[Steven_Intel]

Hello Anthonny,

Thank you for posting on the Intel® communities.

I am going to work on this case. As soon as I have an update, I will let you know.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Hello Anthonny,

It seems the error is related to your dedicated Radeon Graphics card. I recommend you to make sure the drivers are updated, as well as to have the latest FIFA 22 updates and patches.

I also recommend you to contact AMD for further assistance with your dedicated graphics card.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.