i7-14700KF Randomly crashing apps.

[ThanU]

I have been using My PC 4-5 months now. but the last couple of weeks my PC started behaving really weird, it closes (crashes randomly) my open apps.

Example: Games, Chrome is crashing constantly, Discord randomly closing and rebooting itself.

First I thought it had to be something wrong with the windows installation, so I did a clean install. Unfortunatly I got the same results.

Hardware:

CPU: i7-14700KF 20C 28T

MB: ASROCK B760M PRO RS DDR5

VGA: ZOTAC RTX 4060 Ti 8GB TWIN EDGE OC

RAM: 32GB 6000 DDR5 KLEVV CRAS

SSD: 1TB ADATA M.2 GEN4 LEGEND 850 RW 5000/3200

PSU: 750W BRONZE COOLER MASTER

OS: Win 11 Home

Thank you for help

[VonM_Intel]

Hi, ThanU.

Thank you for posting in our Community.

Various factors can lead to unexpected system crashes. Given that you've performed a clean installation of Windows, we should explore alternative causes. Could you confirm if you've reset your BIOS to its default settings? Also, could you detail the precise steps you took during the clean installation? Lastly, have you considered testing with a different motherboard to pinpoint the problem?

Looking forward to your response. Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[ewaster]

Any updates? Experiencing very similar symptoms. This issue has spread from Cyberpunk (which crashed in various ways from the get go) to applications that's worked perfectly for months like Discord, Hunt: Showdown and more recently Horizon Forbidden West but that one only after 40-60 hours of game time (???).

Asus B760M-Plus

14700KF

RTX 4070

Corsair 32gb ddr5-6000 Ram

Asus LC 240 Watercooling

Asus 750G 80+ Gold

[VonM_Intel]

Hi, ThanU.

I hope you are doing fine.
Were you able to check the previous post?
Kindly let us know if you still need assistance.

Hi, @ewaster

Thank you for reaching out with an update on the ongoing issue. It's concerning to hear that you're experiencing similar symptoms across multiple applications, including those that have previously functioned well. Your detailed system specifications provide valuable context for troubleshooting.

However, I kindly request that you create a new thread for your case. This will allow us to focus on your specific problem and provide you with better assistance.

Best regards,
Von M.
Intel Customer Support Technician

[VonM_Intel]

Hi, ThanU.

I trust you're doing well.
I have not heard back from you, we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,
Von M.
Intel Customer Support Technician

[gangliu]

hi, I have the same situation as you, and i solved the problem by changing my bios setting.

you can check the bois setting on here https://www.pcworld.com/article/2307292/pc-maker-offers-a-potential-fix-for-crashing-intel-cpus.html

many people have the same problem and i believe its intel 13,14th CPU's issue, and they are fixing now