Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
Announcements
Welcome to the Intel Community. If you get an answer you like, please mark it as an Accepted Solution to help others. Thank you!
16844 Discussions

İntel Hd Graphics 620 120hz ?

Spectrumm
Beginner
1,564 Views

Does it support Intel HD 620, 120 Hz or 144 Hz? Does Intel HD 620 integrated graphics support 120 Hz or 144 Hz refresh rate at 1920x1080 resolution? Via hdmi 1.4. I am a Laptop User.

0 Kudos
3 Replies
Sebastian_M_Intel
Moderator
1,552 Views

Hello Spectrumm, 

 

Thank you for posting on the Intel® communities.   

 

The maximum resolution supported by the Intel® HD Graphics 620 via HDMI 1.4 is 4096x2304@24Hz as you can check here: https://www.intel.com/content/www/us/en/support/products/96551/graphics/graphics-for-7th-generation-...  

 

4K@24Hz requires a bandwidth of 6.79 Gbps, 1080o @ 120 or 144Hz need a bandwidth of 7.46 Gbps or 8.96 Gbps respectively, so the bandwidth via HDMI is not enough. 

 

On the other hand, the DisplayPort (DP) maximum resolution is 4096x2304@60Hz which requires a bandwidth of 16.99 Gbps; you may be able to get this resolution via DP 1.2 or higher. However, you need to check with the system manufacturer (OEM) as the end result depends on the capabilities that the laptop's motherboard and laptop offer.  

 

Please check the attachments for the bandwidth required for every resolution.  

 

So we can have more accurate information, please provide the following:  

 

1. Run the Intel® System Support Utility (Intel® SSU) and attach the report generated:  

  • Open the application, check the "Everything" box, and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".   
  • Click on the menu where it says "Summary" to change to "Detailed View".   
  • To save your scan, click on "Next", then "Save".   
  • Use the option under the reply window to attach the report to the thread (Drag and drop here or browse files to attach).  

 

2. Provide the Report for Intel® Graphics Drivers, follow this link

3. Monitor brand and model number along with the cables used to connect them.  

 

Regards, 

 

Sebastian M  

Intel Customer Support Technician  

 

Sebastian_M_Intel
Moderator
1,538 Views

Hello Spectrumm,  

 

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   

 

Regards,  

  

Sebastian M  

Intel Customer Support Technician  


Sebastian_M_Intel
Moderator
1,524 Views

Hello Spectrumm,  

  

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  

 

Regards,  

  

Sebastian M  

Intel Customer Support Technician


Reply